Santander....

djbyrnie

I'm not saying that were in a bad position, in fact I think were in a very privileged position. We may have wasted a day off work but ill get over it, I just want to sort it out now. It's not like I've never paid off debt before either, I've had 3 credit cards with a fair bit on all paid off, and I'm nearly done paying off a 7grand loan from santander over the last 3 years also.(with no missed/late payments). Could anyone recommend a bank or broker. We don't want to keep getting credit checked to get that far through to be turned down.
Thanks again,


Dan.

koexelek

djbyrnie wrote: »

Anyway we need help, does anyone know a mortgage company that will see our gifted equity as part of our deposit, so that we can secure a decent rate?

I think Nationwide will be fine with that .

I've done a couple of similar ones recently

djbyrnie

koexelek wrote: »

I think Nationwide will be fine with that .

I've done a couple of similar ones recently

Thanks for the advice pal, do you know if we have to be married haha?

The_J

You're a bit annoying Dan but I'm going to help you anyway, mainly because Thrugelmir asked the most bizarre question ever.

Most high street lenders will be OK with this so it is very bizarre that Santander are not. Nationwide would probably be my recommendation based on rates at the moment. They do not require you to be married.

djbyrnie

I'm a bit annoying? I don't even know you, I was just asking for advice. Anyway thank you for the recommendation.
O and I've got an IFA coming round on Friday to advise us further.

Simon_gloster

Try Cheshire Mortgage corp. They currently offer excellent discount mortgages for your situation. Broker only lender, but based on you, they're worth it.

Welcome to the world of mortgage lending dj......not all plain sailing as you have found out!!!!! Be careful the multiple footprint doesnt crush you if nw decline you.

The_J

djbyrnie wrote: »

I'm a bit annoying? I don't even know you, I was just asking for advice. Anyway thank you for the recommendation.
O and I've got an IFA coming round on Friday to advise us further.

Yes, you're a bit cheery and I'm grumpy.

Don't go with Cheshire.

Whatever you do, don't do with Cheshire.

customerservicequeen

Hi Dan

You can imagine how shocked my boyfriend's mum was when she saw your post on here.

Me and my boyfriend are in the exact same situation. We booked the 15 May 2012 off to go to banks and discuss mortgages.

My boyfriend's mum and stepdad are with Santander and when they went in to branch to discuss their mortgage for the new house they are buying, the Santander mortgage advisor suggested we go see him, as Sanatnder have no problem with gifted equity deposits.

We're wanting to buy the house at £145000 with an equity deposit of £29000 (80% LTV). We're using our savings for new sofa/house furnishings etc so the whole deposit is the equity.

We were more than honest with the advisor, who explained he would go through an 'advised' mortgage application. We stressed many times that we did not want a credit check and would not agree to one until he was sure he could definitely offer the mortgage dependent on the credit check. He confirmed this case, the credit check was fine and THEN he mentioned that he had to refer our case to Underwriting for fraud purposes as I wasn't a customer and they needed to check the family link was real between my boyfriend and his mum.

The advisor said that it was 99.9% and he could not see a reason for any problems. He advised we would here back in 2 days and he would call us. Over a week later of chasing, my boyfriend called him to advise the mortgage had been declined as we are not married. I thought my boyfriend was joking when he told me. The advisor explained that he could not have known there was this condition within the lending criteria and had been referred by underwriting to a 1000 page booklet that states something about the word "in-law".

I have since called Santander and a mortgage complaint advisor has stated she has never heard of someone being declined a mortgage because they are not married.

I have read a post on here from someone who is married, in the same situation and there mortgage was declined. Santander just told them they did not fit their lending criteria. They just don't do these types of mortgage applications and no-one other than the underwriters know this.

I have written to Santander, the FOS and The Guardian. We have an appointment booked with Nationwide who have advised we do not have to be married and they think everything will be fine.

I feel for you and there's more than just us as a couple that have been affected by Santander's lack of respect and common courtesy. My boyfriend's mum and stepdad and their new house sellers have all also been affected by Santander's offer to help and I expect that the same can be said for you. Time is also against us and this opportunity is slipping through our fingers fast.

From what people have said on here, Nationwide do seem like a good road to go down. Good luck. I just wish I was more cynical and looked on here before booking the day off and going to Santander.

P.S. Barclays always do this type of mortgage deposit and have good rates, they just couldn't help us as my boyfriend hasn't been in his new job 6 months yet. They were kind enough to call their underwriters and check this first, even before wasting time going through rates etc.

**************************************************DaveHam - get a life. If you're such a fan of MSE you should know not to abuse people and go write on a thread relating to you. Yes, people are worse off but that does not make our situations any better. All we want is the lives we work so hard for and our parents want to give their children and future grandchildren the best start.

I feel for your clients.

TheJ - what can I say. Nothing, apart from that I think you need help.

**************************************************

Many thanks Dan, thank you for helping me to realise that Santander were being serious and had not made a mistake in saying we were not married, we won't be spending any more time on them.

CustomerServiceQueen

Dave_Ham

customerservicequeen wrote: »

Hi Dan

You can imagine how shocked my boyfriend's mum was when she saw your post on here.

Me and my boyfriend are in the exact same situation. We booked the 15 May 2012 off to go to banks and discuss mortgages.

My boyfriend's mum and stepdad are with Santander and when they went in to branch to discuss their mortgage for the new house they are buying, the Santander mortgage advisor suggested we go see him, as Sanatnder have no problem with gifted equity deposits.

We're wanting to buy the house at £145000 with an equity deposit of £29000 (80% LTV). We're using our savings for new sofa/house furnishings etc so the whole deposit is the equity.

We were more than honest with the advisor, who explained he would go through an 'advised' mortgage application. We stressed many times that we did not want a credit check and would not agree to one until he was sure he could definitely offer the mortgage dependent on the credit check. He confirmed this case, the credit check was fine and THEN he mentioned that he had to refer our case to Underwriting for fraud purposes as I wasn't a customer and they needed to check the family link was real between my boyfriend and his mum.

The advisor said that it was 99.9% and he could not see a reason for any problems. He advised we would here back in 2 days and he would call us. Over a week later of chasing, my boyfriend called him to advise the mortgage had been declined as we are not married. I thought my boyfriend was joking when he told me. The advisor explained that he could not have known there was this condition within the lending criteria and had been referred by underwriting to a 1000 page booklet that states something about the word "in-law".

I have since called Santander and a mortgage complaint advisor has stated she has never heard of someone being declined a mortgage because they are not married.

I have read a post on here from someone who is married, in the same situation and there mortgage was declined. Santander just told them they did not fit their lending criteria. They just don't do these types of mortgage applications and no-one other than the underwriters know this.

I have written to Santander, the FOS and The Guardian. We have an appointment booked with Nationwide who have advised we do not have to be married and they think everything will be fine.

I feel for you and there's more than just us as a couple that have been affected by Santander's lack of respect and common courtesy. My boyfriend's mum and stepdad and their new house sellers have all also been affected by Santander's offer to help and I expect that the same can be said for you. Time is also against us and this opportunity is slipping through our fingers fast.

From what people have said on here, Nationwide do seem like a good road to go down. Good luck. I just wish I was more cynical and looked on here before booking the day off and going to Santander.

P.S. Barclays always do this type of mortgage deposit and have good rates, they just couldn't help us as my boyfriend hasn't been in his new job 6 months yet. They were kind enough to call their underwriters and check this first, even before wasting time going through rates etc.

**************************************************DaveHam - get a life. If you're such a fan of MSE you should know not to abuse people and go write on a thread relating to you. Yes, people are worse off but that does not make our situations any better. All we want is the lives we work so hard for and our parents want to give their children and future grandchildren the best start.

I feel for your clients.

TheJ - what can I say. Nothing, apart from that I think you need help.

**************************************************

Many thanks Dan, thank you for helping me to realise that Santander were being serious and had not made a mistake in saying we were not married, we won't be spending any more time on them.

CustomerServiceQueen

Perspective - no need to feel for my clients, would have saved you and Dan the man precious time off work as know Santander do not like lending to anyone least of all in this scenario..

Demonstrates that you have not read many threads and the amount of thanks myself and The J have

Incidentally did laugh you could not even be bothered to abuse J, he just needs help full stop :rotfl: