electoral roll credit report

hadahardyear

i have just paid £5.95 to see more about my credit report rather than the basic report and it says about the electoral role

"You do have Electoral Roll information at your current address. However, your information indicates that you no longer live at that address. Postive confirmation that you are still at your Electoral Roll address is widely used as a primary identity check. Please contact your Local Authority to have your information updated. In addition, credit grantors generally prefer at least 3 or 4 years of confirmed residency as this indicates stability. Please review the section of your credit report entitled Electoral Roll "

it says ive been on on the roll from 2007- 2010.

I havent, i have lived in the same house from 2007 until today, why would it suddenly say i dont live there anymore?

Do you have to update it every so often?
How can i change this? any ideas? thanks in advance x

camuk81

I would drop the company a line or give them a call.

Councils have a rolling registration and I know mine goes odd around Christmas time but this needs following up with the agency.

You haven't had any postcode amendments have you?

hadahardyear

camuk81 wrote: »

I would drop the company a line or give them a call.

Councils have a rolling registration and I know mine goes odd around Christmas time but this needs following up with the agency.

You haven't had any postcode amendments have you?

no havent had any changes at all, i do get things still through to vote and i still am on the voters role so i dont understand it

camuk81

Give the council a call and check then start actioning your credit report. I only ask as I lost two years due to one letter difference.

Be warned though it may be worth writing to all 3 and asking for your statutory £2 file to triple check with all 3 agencies

hadahardyear

camuk81 wrote: »

Give the council a call and check then start actioning your credit report. I only ask as I lost two years due to one letter difference.

Be warned though it may be worth writing to all 3 and asking for your statutory £2 file to triple check with all 3 agencies

when you say you lost 2 years, would they not backdate it x