Onepoll overpayments

kido_2

One poll accidentally paid me twice using pay pal.I have to refund the extra payment back.Will i be charged for refunding the money back?I have contacted one-poll but i have had no response so far.

The overpayment occurred within the past 30 days.If there is fee can i just issue the refund minus the fee?How do i know what the fee is?pay-pal website wasn't very clear.

trudie5

Hi there
I was gonna ask if they pay out at all but you. Have answered my question.
I have been on $39.90 all week and not one surveys to complete so have been rather suspicious.

Could you send them a cheque?

Hope you get it sorted.

kido_2

They asked me to refund through pay pal.I will ask them if they will send me a stamped envelope so i could send them the cheque.
It has been 2 weeks now and they still haven't got back to me.

trudie5

I don't think onepoll are on the ball at the mo. The site is terrible!

HOpe you get it sorted soon.

cally6008

They paid you through paypal so just click "issue a refund" on the duplicated payment

Charityworker

Well if theyre not responding to your messages its their look out. I would vanish off the face of the earth if it were me.

verityboo

I would keep the money in the Paypal account and wait for them to ask for it back. I would make sure I am at least as slow to refund as they were to pay in the first place!