MBNA refusing to confirm final settlement in writing

white91

I have actually settled with MBNA this week.

I had a credit card for £772, over the phone I offered £232, a few days later they phoned back saying they would accept £232.

I paid Monday, then after reading up on here realised I had nothing in writing:o

I phoned back Thursday they confirmed the remainder wouldn't be chased by them or a 3rd party.

This morning I got a letter and it confirmed everything I had done, quite a relief.

I should have in hindsight insisted on getting everything in writing, however in my case MBNA were very fair.

bottleofred

I wouldn't pay anything until it is in writing, as it's possible that they or another dca could come after you later for the outstanding amount.

macca5000

Well low and behold, even thought they agreed the settlement in principle they have gone a sold the debt on to a company called active capital before my letter even reached them :mad:

Hatecreditors.com

macca that may not be a bad thing. The DCA may play ball and send you a settlement letter. Depends on the price they paid for the debt. If it was 20%, the DCA will be more than happy to make an instant profit by settling the debt now @ 40%.

nottoolate

agreed. probably a good thing in the long run. )

garynuman

awayinchina wrote: »

Actually, most credit firms, banks and DCA's use word to generate a letter on headed paper (pre-format) then they convert to PDF before sending it too you. As 99% of the signatures on such letters are scans and placed on the letter prior to printing. This will stand up in court as you have the electronic form of the letter and also by doing a reverse search of the originating IP address you can tie it into the firm (trust me done this and they soon back down if they sell it on!!)

if they argue an electronic copy is not valid because anyone can make one. well anyone can copy a letter and letter headed paper and edit accordingly. Also, all letters now days are generated electronically and just printed.

its not that hard to trace the IP takes less than 20 seconds to find IP and trace it...

Still wouldn't take the chance. I simply wouldn't trust them.