Contributions from my previous employment

cooldad_2

About 5 years ago I left my previous employer who I was with for 6 years. During that period I contributed a percentage of my salary and my employer did likewise to a pension providor. I think it's called a purchase pension or something like that. When I started with my new employer a year later, I entered into the same scheme.

This pension providor is quite a small company, so as I'm now 58, I though I would check to see how much I would be getting when I'm 65. Although I have been receiving regular annual statements from them, I asked them to provide me with a breakdown of how much contributions were paid in total since I started with them 10 years ago. I was rather taken aback when I received copies of the contributions all written by hand on what seemed to be on scraps of paper. When I got in touch with the company, they told me that, that was the way the accountant used to record the contributions, but he died 2 years ago and now everything is computerised. However, they assured me that all the contributions were fully noterised and was accurate.

So I got in touch with my previous employer to get a breakdown of contributions during my employment with them and their reply was that they are not obliged to give me this information and I should look at my previous pay slips (which I no longer have) or look at the annual staments sent by my pension providor.

Can I insist that my previous employer provides me with the information I asked for so that I can verify that the statements I received from my pension providor corresponds with the contributions made by me and my previous employer?

P.S. I'm not very good with accounts.

EdInvestor

The old employer probably doesn't have the records any more.

Is there any reason for thinking there may have been errors at the pension provider? Presumably a similar amount was invested every month and this should be clear on the annual statement?