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made.com

SallyD
Posts: 1,009 Forumite

Has anyone experience of this online company? I posted earlier on another thread but no responses so far. I have read mixed reviews so would appreciate any forum viewer comments.
SallyD
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They were on Your & Yours (BBC radio 4 programme) recently. Apparently, lots of their customers are unhappy because there are long delays in receiving the orders.0
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They tell you how long it will take. Then they update as its made and processes. We ordered a bike took 3 months. Shame as i fell pregnant and by the time it arrived i wasn't confident enough to start using it. Been sat in our hallway for 3 months. The bike was a week late which didn't worry me to much. We did struggle with the saddle to attach and i asked a question about how it should be done and they never replied. So it would put me off ordering again the lack or after support. I guess it depends on what you order. We took bike to a savy friend who sorted it all out nice and tight and even blah blah. They were impressed with the quality and the price.0
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Some of the reviews are terrible, 15 week wait, then turns up damaged........shame, great looking chairs.SallyD0
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