We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
asda direct buy & collect in store problem
staringattft
Posts: 28 Forumite
hello
i made the purchase of an office chair £29 from asda direct, and i chose collect in store, also chose email and mobile alert for when collection in store available. the estimate collection date was 20th. yesterday, i went to asda account to check, it show my local asda has received the item from hdnl, strange? but no alert, i was then expecting to receive the alert today.
its still no alert today, when i log in my account, it said fully returned. it must be their system errors, i didn't cancel my purchase and i expect to collect the item not the return.
:(:(:(
got two emails, one is return is initiated, another one is item received(sure, asda didn't give me the chair).
i'm not worrying about the refund, but i do like to get the new chair.
shall i go the asda to get the chair tonight, or reorder another one?
cheers
i made the purchase of an office chair £29 from asda direct, and i chose collect in store, also chose email and mobile alert for when collection in store available. the estimate collection date was 20th. yesterday, i went to asda account to check, it show my local asda has received the item from hdnl, strange? but no alert, i was then expecting to receive the alert today.
its still no alert today, when i log in my account, it said fully returned. it must be their system errors, i didn't cancel my purchase and i expect to collect the item not the return.
:(:(:(got two emails, one is return is initiated, another one is item received(sure, asda didn't give me the chair).
i'm not worrying about the refund, but i do like to get the new chair.
shall i go the asda to get the chair tonight, or reorder another one?
cheers
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards