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Really need help with bank addresses

Hi all, following on from my earlier post here

I am trying to find the proper addresses and departments for HSBC and RBS so I can send them a settlement letter on my outstanding overdraft debts.

I havent had an account with these banks in years so I dont know where to start and the websites are useless. Ive found general central office addresses but I would really like to know what departments to send these to so they dont get lost in the post room

any and all help would be brilliant.
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