any pharmacists on here ?

LilMissEmmylou

in all honestly i fail to see the point in following this up any further. All it will do is use up your time that you could spend on something else. You got the prescription, you had to wait a few mins for it to be sorted, a pain yes, but worth complaints and follow up letters? nah

j.e.j.

CHRISSYG wrote: »

Ive no issues with the pharmacy they did what they had to , the doctor in question wasn't a junior doctor she was a GP who apparently does some shifts in a+e.
i did contact pals and would have left it at that but Ive had such a snotty letter from her where she is stating there are no legal guidelines to follow and she has done nothing wrong and the pharmacist was in the wrong not to dispense it , i want to reply so im just trying to find some kind of guidelines.

You could I guess just put something along the lines of: thankyou for your correspondence. I write briefly to confirm that had the prescription been filled out according to legal requirements the pharmacy would have dispensed the medication. However the situation has now been resolved. Yours sincerely..

However, I think other posters have a point, when they say that it might be a waste of your time and energy to follow this up any further. It depends what you want from the situation, really. If you are waiting for the doctor to admit she was in the wrong and the pharmacist was right I fear you'll be waiting a long time :rotfl: But if you just want to respond to a rude letter, stating your case and then draw a line under it, then why not.

pmduk

A Doctor admitting to being wrong would be a very rare creature, possibly mythical. Most I've worked with believe their knowledge on everything to be superior to other peoples,

System

LilMissEmmylou wrote: »

in all honestly i fail to see the point in following this up any further. All it will do is use up your time that you could spend on something else. You got the prescription, you had to wait a few mins for it to be sorted, a pain yes, but worth complaints and follow up letters? nah

having to wait a few mins would not have been a problem ,however having to wait over an hour was because the GP had gone off duty and the following doctor had to go through the records and fax a new script in between seeing patients all the time im waiting ive got an unwell teen with me.
the script issue wasn't the only problem but the doctors letter states there are no legal requirements when a prescription is written.
the pharmacist said that had she not known me she would have assumed it was from a stolen pad and would have contacted the police.

j.e.j.

CHRISSYG wrote: »

having to wait a few mins would not have been a problem ,however having to wait over an hour was because the GP had gone off duty and the following doctor had to go through the records and fax a new script in between seeing patients all the time im waiting ive got an unwell teen with me.
the script issue wasn't the only problem but the doctors letter states there are no legal requirements when a prescription is written.
the pharmacist said that had she not known me she would have assumed it was from a stolen pad and would have contacted the police.

Well judging by what's been written in this thread, it seems there certainly are legal requirements, so it's strange the dr's put it in writing that there aren't any??

Re. the last bit, I'd be inclined to let the pharmacist and the dr fight it out between themselves, tbh. At the moment it looks like you're 'piggy in the middle' so to speak. I think the pharmacist should have been telling that to the hospital, not to you. It's not the patient's responsibility to 'police' the way the doctors fill out a prescription, surely?