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Help with Equita Baliffs :(

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Comments

  • I REFER TO YOUR EMAIL ON THE EQUITA WEB SITE AND AM DESPERATELY SEEKING ASSISTANCE.

    I was 2 days late on an agreed payment and during that time Eqwuita have instructed a bailiff to visit me for obtaining £500 that I don’t have.

    This appears strange as their letter dated 2/1/2013 which I received on the 7/01/2013 stated £415.

    I on 8/01/2013 commented on their website that I would pay the originally £150 this week and payed £40 on line that day.

    I spoke to the Equita office this morning, and the girl there said there would be no problem but she would put me through to the bailiff, but was answer phone

    I have eventually after 4 hours contacted the bailiff who refuses to accept and said she would be at my property demanding £500 and would gain entry.

    I have advised that I have read your web site and as it is rented fully furnished, we would discuss it when she visited.

    I again tried to reiterate what the office had said but she slammed the phone down

    Please can you help
  • RAS
    RAS Posts: 35,795 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi

    you need your own thread but in the mean-time send this e-mail - snaffled from hallowitch.

    has the bailiff ever been in your house?

    Ok

    This is hallowitch's message for bailiff

    send this to your council and Equita by recorded delivery letter or e-mail to [EMAIL="info@equita.com"]info@equita.com[/EMAIL]

    make sure you include the Council in your message.


    Name
    Address
    Bailiff Ref: Account No: 123456
    Council Ref No: 435672
    Date
    Dear Sir,
    With reference to the above account please provide me with a breakdown of all fees charged and payments made for the above account
    This includes:
    a - the time & date of any Bailiff action that incurred a Fee.
    b - The reason for the fee.
    c - The name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.
    d - The name(s) of the Court(s) the Bailiff(s) was/were certificated at.
    e - The date of the Certification.
    This is not a Subject access request under the Data Protection Act S7 1998 so does not incur a fee of £10.
    The National Standards for Enforcement Agents state that if a written request is made an itemised account of fees will be provided.
    Please provide the information requested within 14 days of this E-mail /recorded delivery letter
    Yours faithfully
    Ripped off customer"


    If you've have not made a mistake, you've made nothing
  • harrys_dad
    harrys_dad Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    When dealing with Equita just follow the advice given by Hallowitch and Ras to the letter and do nothing else. Equita, like many others, always try and stretch the rules and scare you into paying, even if you have to get the money from elsewhere. Even though you legitimately owe the money you have rights about how they can collect it and what fees they can levy. I know it is hard but do not let them bully you, the law is on your side.
  • Equita will at any and all opportunities try to stretch the law (often illegally)

    Equita sends their mail through TNT post which often takes 5-7 days to deliver. You haven't stated who your debt is from. Is it from a council? If so, council's have a contract with Bailiffs to act within a certain manner. You can file a Freedom of Information request to the council, hopefully in that way, the contract might state what the bailiffs should have sent the letters by.

    Also Equita are a member of CIVEA and as of such, they MUST abide by these rules:

    civea.co.uk/code-of-practice.htm

    Have a read and think of anything they might have stuffed up on.

    If it's a council debt, write an email to your local Councillors and Member of Parliament outlining your concerns. There might be something they can do hopefully, if not, at least they can take note and hopefully raise this issue in parliament at a future date.

    While you may have to pay up, make sure they have to work for their money :mad:
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