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Declined mortgage for arrears on a utility bill.

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I have recently tried to increase my mortgage on my house and I have been declined for arrears on a utility bill.

I have run a credit report, which showed no arrears and contacted all my utilities, who have confirmed no outstanding debt.

Does anyone know how to find out which company this arrears belongs too and how to clear it?

Comments

  • ACG
    ACG Posts: 24,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    There are 3 credit reports. experian, equifax and callcredit i think is the third.

    Check all 3.

    Depending how much it was for, how long ago and whether it was ever satisfied you might find other lenders more accomodating.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Dave_Ham
    Dave_Ham Posts: 6,045 Forumite
    Tenth Anniversary Combo Breaker
    As ACG states, it is likely that you have Experian and it will be showing on Equifax.

    If the lender has that information and have shared it then it will be there.

    If you can prove that it is not you, you can have the negative entries removed although this is a timely process.

    Good luck
    I am a Mortgage Broker
    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.
    This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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