Robinson Way Limited bothersome letter!

FoxyMama11

Hi all, this is my first thread hope someone can help me out as I've noticed that Robinson Way are familiar to some of you.

A couple of weeks ago I received a letter from the offending company asking me to confirm if my address was correct, straight away I checked online to see who they were and as to be expected was distressed to see that they are a debt collectors I found previous threads on here regarding RW and decided to take advice from there and ignore the letter.
Today however, another delightful letter came from them stating that I owe United Utilities Water £613.50 for water supplied to an old address. I haven't lived at the address for 2 years and have lived at two address in between there and where I am now. Although at the time I had a few bills that were in the red they were always paid and I would've never let a bill get that out of control. I only have a handful of paperwork from that address but thankfully I have two letters relating to the last water bill for £282.88 and also proof via my bank that it was paid.
What should I do now? I don't know whether or not to call UU or my old letting agents to see what they will say. I saw on a previous thread regarding RW of a 'prove it' letter, perhaps someone can advise me? I really don't like the threat of bills over my head as a single mum it quite frankly scares and upsets me
Many thanks

WRINKLES

Send the prove it letter / stop worrying / it is up to them to prove you have an unpaid debt / send recorded delivery / download proof of delivery and signature from Royal Mail Website / keep this safe / await their response / when and if they respond post back here for more advice / stop worrying .

FoxyMama11

Many thanks Wrinkles, its just so hard not to worry it really was the last thing I wanted to happen on top of an already horrible year.
Has anyone got a link for the 'prove it' letter?
I really don't know if I should contact my old letting agent or United Utilities to find out what's going on/complain as I don't want either to try and put a bill on me that I don't owe.

camuk81

http://forums.moneysavingexpert.com/showpost.php?p=34906257&postcount=5

FoxyMama11

I take it when I send off the letter it would not be wise to sign it?

WRINKLES

FoxyMama11 wrote: »

I take it when I send off the letter it would not be wise to sign it?

Do not sign / print your signature / DCA have in the past been known to forge signatures on documents / why give them a present .

fatbelly

That link is to a hybrid statute barred letter. You need a prove-it letter.

Prove-it

They should refer the query to UU and you should receive documentation 'proving' the debt. You can argue from there. It may relate to a period after you left or it may be based on an estimated reading. Anything's possible. See what they come back with.