Clydesdale Bank

chewback

Has anyone else used them. I have never dealt with a less professional outfit. They are the slowest bank I have ever been with and change their criteria at the drop os a hat.
NEVER EVER USE!!!!!!

The_J

They aren't great on service but they are pretty flexible. What criteria have they changed?

Senior_Paper_Monitor

Clydesdale certainly have their idiosynchrasies !! But as The J states they are very good at accepting unusual cases - particularly (at least as a broker) if negotiated ahead of application.

They are, like the majority of lenders, struggling with coping with the current rush.

We've got a case going through with them at the moment and their service levels are no worse than others such as the Leeds (who have a second mortgage for the same client), Skipton and even Natwest currently.

Lending criteria are changing with almost every lender on a daily basis, as are the details themselves - but don't confuse this with picking up on existing criteria that cause a problem as the case progresses (the detailed criteria are not published to the direct customers, nor even to the brokers in fact - but the experienced broker knows how to identify possible issues and pre-clarify them as necessary).

If you can indicate what is actually causing the unexpected problem someone here can probably comment/assist.