advise needed

imasmartie22_2

;)another post on here gives more detail but bascily this
loan company AKMANAGMENT [UK] LTD WITHDREW FUNDS £79.00 [AS THEY WOULD] FOR LOAN I GOT passed for i COULD not HAVE OTAINED IT. [I didnt fit the loan companies requirments of a gurantor]
I HAVE HAD contact with ombudsman who contact the company that i did think had removed the funds however it wasnt that company
thanks to some help on here, i obtained an address
now since then they have been so kind as to provide me with there address and recpitet.
however the info i got back is from a company called personnal touch. there saying this company that took my money is nothing to do with them.
my AK MANAGMENT UK IS REGISTERED TO BECKHAMSTED.
SO NOW WHAT DO I DO TO GET MY FUNDS BACK?
write again to financial ombudsman complaining
I just checked the email the ombudsman sent and it comfirms the firm is something to do with personnal touch.:A
help:eek::eek:

[Deleted User]

Looks like you need to work out who you gave money to (and why, by the sounds of it), and ask them for it back if there's a valid reason for a refund.

imasmartie22_2

the people on the end of the phone pretended to be flm loans or so i belive, the company in the post [ak managment]
removed 79.00 after i was told no up front fees, iDIDNT OBTAIN A LOAN.
PERSONNAL TOUCH ARE QUOTING A DIFFERENT COMPANY ADDRESS OF COMPANY WITH SIMMLAR NAME.
the address of the company that withdrew the 79.00 is AK MANAGMENT [UK]
THIS ADDRESS WAS GIVEN TO OBUDSMAN
trouble the company personal touch are saying there nothing to do with us
i have card recipet. with merchant number on it

blacksta

Help is comming - just hang in there

DCFC79

Can i just ask, did the fact a fee was wanted upfront not make you think "is this right/ this dont sound right" ?

poppasmurf_bewdley

It would help tremendously if you could write your posts in clear English without using the unnecessary capital letters.

Get the postal address of the company that has taken your money, and write to them by recorded delivery demanding full repayment within 14 days and telling them that if they don't you will take the matter to the FSA and OFT as they have falsely taken money (this will cost them a lot more than refunding your money). Do not bother with phone calls or emails - recorded post only. This will work as long as the company is within the UK.

If the company is abroad (such as a back street in India or Pakistan) then I'm afriad your money is long gone.

dealer_wins

Your money is long gone.

Use it as a learning point not to get scammed again.