Fact Finders

amyandoli

Hello, done a search and can't find what I need, although spent a rather enjoyable hour reading old posts trying! :-)

I have just received my Fact Finders pack - the scanner and holster (yee-ha!) etc. I've watched the video and read the member file, but I don't know what I'm supposed to do with the blue Fact Finders Shop Survey form? Even though there are barcodes for all types of shops etc in the member file, do I need to rewrite them with the specific addresses on this form? I live in a small village and travel to my several nearest towns to shop depending on my mood and their library stock... what has anyone else done?

Gettin_me_own_back

I have been with them for about 14 years so from memory I think you list all the stores you usually shop in.They give them a unique barcode on a printed card for you to put into your folder and you scan that unique store code id when you shop in that particular store.
Happy scanning

amyandoli

aahhhh thank-you, makes sense now! I think this is going to be rather fun zapping stuff!

D4WNO

I cant find any info for them, what's their website?

Diminutive

i think its a pointless waste of time TBH, i never scan the shopping, takes far too long and for very little reward. Like it'd take 6 months of scanning every week to get a scissor set that you could probably pick up for a few pounds at somewhere like wilkinsons. I have much better things to do with my time. I'm sure they will ask for it back soon.

amyandoli

I called 0800 373148 9am-5pm I think and an answer phone service too.
Also email: FactFinders@acnielson.co.uk

I got a call to ask me when I'd like the box delivered, broken down to days/morning afternoon etc which was handy. The lady on the phone was polite and friendly.

Ive got very clear instructions on what I need to do and who to call if in trouble.

From the info theyve sent, I'm pretty sure I get 100 points a month for being a member and 75-100 points per week for scanning my shopping in.

They send through a rewards booklet with a good selection of things in, I fancy the Le Crueset set, for about 20,000 points, so it'll take a while to save at 400+ points a month... but I also do Test and Vote and that seems to take just as long.

MrsMondragon

Diminutive wrote:

i think its a pointless waste of time TBH, i never scan the shopping, takes far too long and for very little reward. Like it'd take 6 months of scanning every week to get a scissor set that you could probably pick up for a few pounds at somewhere like wilkinsons. I have much better things to do with my time. I'm sure they will ask for it back soon.

Totally agree with that. The rewards are in no way proportionate to the work. I had a scanner for a few years and then sent it back. It wasnt worth the hassle at all.

amyandoli

Just scanned in first shop. Very simple, took 5mins(ish) for 37 items from same shop. Expected it to take a while but the scanner prompts you so you dont need to remember, plus as only had a couple of offers, remembered offer code so keyed in rather than scanned (quicker).

Key in date if not same day shopping.
Scan or key in store code from member file.
Key in receipt total.
Scan barcode.
Scan or key in offer from member file.
Key in price.
Key in quantity.

Next item...

PurplePow

Hiya,
How often do the points take to get added? I've been with them a week and so far nothing is showing up on the website's gift list (balance: 0), I know they have dialled up my scanner once.
Any help is much appreciated!

winnie81

MrsMondragon wrote: »

Totally agree with that. The rewards are in no way proportionate to the work. I had a scanner for a few years and then sent it back. It wasnt worth the hassle at all.

Me too I had it for few months and I sent it back as I was cheesed off with the hassle of it for no reward :rolleyes: