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MySurvey Problems
Steer100
Posts: 66 Forumite
Hi, I have been a member of MySurvey for many years (Since it was previously Lightspeed) and today finally completed a 7 day diary that would have earned me 550 points which is nice.
Now, when I go to login it says incorrect password/email and when I click forgotton password it says that my email is not recognised.
I have a nice collection of points on that account and with finishing that 7 day diary just today I am angry to find that now of all times I can't access my account.
I have emailed support but I seem to remember someone here having similar problems a while ago and wondered what the outcome was.
In my opinion, the points/money on that account is mine so they should do everything they can to make sure it's not lost.
Hope someone can help,
Thanks
Now, when I go to login it says incorrect password/email and when I click forgotton password it says that my email is not recognised.
I have a nice collection of points on that account and with finishing that 7 day diary just today I am angry to find that now of all times I can't access my account.
I have emailed support but I seem to remember someone here having similar problems a while ago and wondered what the outcome was.
In my opinion, the points/money on that account is mine so they should do everything they can to make sure it's not lost.
Hope someone can help,
Thanks
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