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Halifax CC

Hello
Myself and significant other have been on a DMP with CCCS for the past two years, original debt was £78,000 now down to £48,000 with another threee years to go. All creditors have been great apart from the Halifax CC although they have reduced the interest rate we are making no head way with the balance. Balance started at £6600 even after paying £2700 to them the balance is still £6400. Over the past year we have been told that the account will go to Blair Oliver Scott on several occasions, this has never happened. Can anyone give advice on how we may be able to address this, I have tried talking to them with no joy.

Thanks
LBM Dec 2009 Unsecured Debt £78,000:eek: Debt at December 2013 £16523.00).
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