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Interview in a big hotel name, help needed please !

Hi There,

I have recently apllied to a very poular hotel chain and successfuly got through the first interview, and will be attending a second one shortly. The only problem is I have never worked in a hotel before. I have worked with the public using a till in various jobs but thats about it.

I obviously said I have worked in a hotel in the past and thats how I got to were I am now. I have a freind of a freind who works in a hotel and has allowed me to put them as a refference so thats covered. But I was just wondering if anyone could offer me any advice of questions I may be asked, possibly someone who works in a hotel? I'm just worried about if I get asked something and I don't know what it is. I think if I am successful it won't take me long to adjust in the job as I am a very quick learner.

Can anyone advise me of any tricky questions I may get asked. My biggest fear is if they ask me something and I don;t have a clue what they are talking about.

Any advice would be greatly appreciated.

Thanks

Comments

  • LadyMissA
    LadyMissA Posts: 3,263 Forumite
    you are lying to get a job???

    Not only can your friend of a freind lose their job you could lose any offer you get when you are rumbled!
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What kind of a job is it that you are applying for?
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • NKLK
    NKLK Posts: 970 Forumite
    I pray it isn't for admin
    ..(/(/
    =(';')= Stripper No.28
    .(")(") myfitnesspal: 38lbs lost!! :):)
  • 98jdougl
    98jdougl Posts: 1,154 Forumite
    You might be asked what kind of computer programs you had in use for check in/out, reservations, how bills were produced, what the safe handling procedures were - that's a sample of questions that could be asked if you are going to be working on front desk.
  • hcb42
    hcb42 Posts: 5,962 Forumite
    I genuinely wanted to help, being a hotelier, until I saw this was blatant lying.

    why not be honest, you might still have had a chance.

    Someone lied to us in a big recruitment drive recently, but they were discovered so no job offer. The hotel management world is very small, even the global brands - and lying does not work, you get found out and blacklisted!!!!
  • hcb42
    hcb42 Posts: 5,962 Forumite
    98jdougl wrote: »
    You might be asked what kind of computer programs you had in use for check in/out, reservations, how bills were produced, what the safe handling procedures were - that's a sample of questions that could be asked if you are going to be working on front desk.


    yes, I agree, all relevant - and the best CVs already would know this and have the relevant software applications which are unique to hotels - and experience of SOPs on the cv.
  • LadyMissA
    LadyMissA Posts: 3,263 Forumite
    hcb42 wrote: »
    I genuinely wanted to help, being a hotelier, until I saw this was blatant lying.

    why not be honest, you might still have had a chance.

    Someone lied to us in a big recruitment drive recently, but they were discovered so no job offer. The hotel management world is very small, even the global brands - and lying does not work, you get found out and blacklisted!!!!
    I can't believe it seems we are the only ones who noticed that
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