Help with Capquest/JDWilliams/PDCS [>>UPDATE<<]

BillD_2

Alrighty... Following your further advice, having added regarding Ombudsman and having added to an earlier paragraph outlining their failure to provide evidence, the letter stands thusly: (I've also removed the first version now so I don't forget to)

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Edit: Will change all "me" to "us" to keep within the flow of the previous version.

fermi

All I would say is that if you are not completely comfortable that

Furthermore, ignoring and/or disregarding disputes and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

applies, then take that out.

Otherwise, seems OK to me.

BillD_2

I may change that to "Furthermore, I will remind you that....." instead. Pre-emptive "don't do it, kiddo", so to speak.

fermi

Fair enough.

BillD_2

Alrighty... I'll get that typo-checked and printed out... I'm presuming recorded delivery is the way to go with this?

fermi

Always.

Maybe email a copy to them for good measure if you can find a contact email. Send by more than one communication medium, and they will find it harder to ignore.

BillD_2

Alrighty, will do. Thanks a huge bunch for your help and advice on this. I'll be sure to update the thread when (if) this progresses further.

fermi

Contacts.

http://www.capquestco.com/contactus.asp

http://www.csa-uk.com/uk-members-list/details/38/capquest-group-ltd

BillD_2

Well, letter printed out. In a moment I will email a copy direct to them. Saved one copy for myself and will send another copy recorded delivery tomorrow morning. Following your advice earlier, I'll now remove the copy here on the forums.

BillD_2

Well, received a letter from them today. Obviously, I've redacted certain information. Partially to protect me, partially to make it harder to search for the letter by keywords.



Now, to clarify, I can confirm those purchases are not mine. I'm still waiting on an actual invoice, but how do I proceed from here? It's possible they were made by my now-ex wife, but I wouldn't know how to contact her now. Last I knew, she was out the country, but even that was 3 years ago.

I await your guidance