Natwest Settlement figure

pottski

I obtained a settlement figure for my loan 2 weeks ago which was £7620.54. I called up today now Natwest say they have no record of that settlement figure and it is now £7655.04. I can track back the date and time of the call that I made, but do the settlement makes have an expory date of less than 2 weeks? Slightly annoying I have to pay an extra £35 but I assumed the settlement figures would be valid for 28 days.

CLAPTON

usually you get one in writing then there is no scope for argument

pottski

They didn't post it out for me...

CLAPTON

I would ask for a written early settlement figure which will say how long the quote is valid for; otherwise you are relying on some-one just reading from a screen

blacksta

I suspect with your kind of loan - where the interest is calculated on daily basis - hence the reason for the slight increase. Whilst some loans will state the settlement is valid until the next payment date.

pottski

Thanks for the replies. I have a payment due out in a few days, would I be better off waiting for that payment to go out and get a new settlement figure? I don't really understand how the interest calculations work....

blacksta

pottski wrote: »

Thanks for the replies. I have a payment due out in a few days, would I be better off waiting for that payment to go out and get a new settlement figure? I don't really understand how the interest calculations work....

As already mentioned - get a written projected confirmation , or or ask for final figure on the day and make a bank transfer - . I did that with nationwide loan recently.