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Thanks Emmzi, I agree, I don't think we can take this any further because we simply don't have enough information.
OP, if your friend needs help from this forum s/he needs to come on here so we can get full information, or else she needs to seek specialist legal advice from an employment lawyer - if she can't afford to see a solicitor she may find advice at a local law centre or employment rights unit, if she's lucky.
She can also speak to ACAS, but be aware that the telephone lines are staffed by unqualified people, so it is best to ask to speak to a concilliator who may be able to speak to the employer on her behalf (they have the power, but not always the funds).I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.0
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