MISTAKE on advert for 4 Faux leather bean bags£39.75 Please Read if order'd.

clairibel

heath480 wrote: »

Interesting, it definitely said 4 when I ordered yesterday!

Hiya,

Have you got any confirmation that you ordered 4 because it did say 4 and now says A Beanbag.

Or anyone who ordered yesterday, tried to find a cache page but not sure how.

dotchas

From my email
Hello xxxxx

Thanks for your order, the total amount has been taken from your account using the payment details you provided to us.
BROWN set of leather effect beanbags including P&P
Quantity purchased: 1
Total amount: £39.75





It definitely said 4 on website yesterday!

silverhairgranny

It was for four but just recd this email this afternoon at 13.45
not sure where I stand now.
Can any one help.

Hello

Thank you for purchasing a deal from MoneySupermarket.

We’re really sorry, but we made a mistake.

The deal you bought was not for a set of 4 beanbags, and should have read:

£39.75 instead of £75 for a faux leather beanbag in a choice of colours including P&P

purple.sarah

silverhairgranny wrote: »

It was for four but just recd this email this afternoon at 13.45
not sure where I stand now.
Can any one help.

Hello

Thank you for purchasing a deal from MoneySupermarket.

We’re really sorry, but we made a mistake.

The deal you bought was not for a set of 4 beanbags, and should have read:

£39.75 instead of £75 for a faux leather beanbag in a choice of colours including P&P

Eep I would request a refund since it was not as advertised and they admitted it was their mistake. They have now changed the wording to read "£39.75 instead of £75 for a faux leather beanbag in a choice of colours including P&P"

dotchas

I got the email too!
I have emailed the address given and the one the email came from asking for a refund.
Boohoooo!!!!

Claribel, can you alter the thread title to attract attention from others who have ordered?

*Jelly_Tots*

How unprofessional of them to not offer a refund in their e-mail.

Cheapchick_2

I would have thought they would have to honour it for those they have taken payment from?

clairibel

Edited, what a farce and i agree refund should routinely be offered when they have made a huge error, i mean a set of four how wrong could it be :mad:

purple.sarah

Cheapchick wrote: »

I would have thought they would have to honour it for those they have taken payment from?

That could make the retailer go bust though and it sounds like it was not their fault because MoneySupermarket admitted responsibility.

ic

Why on earth would you want one, let alone four of those things? They look horrible!?