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Help with prize not turning up
shapala
Posts: 650 Forumite
Hi guys
I won first prize for a box of cheese (may even have been a hamper of cheese but can't remember prize details and the webpage has since been pulled) in this competition.
I was notified on the 19th December, 2011 and I replied to the email with my postal address almost immediately with a further response saying the prize would be sent out and could be with me just before Xmas. Sadly, it didn't turn up before, or after, Xmas. I thought that because of the Xmas/NY post it may just have been delayed but since it's cheese, it's not going to be pleasant, especially not now :rotfl: Is there any way I can prove I've not received the cheese and possibly ask them to send a consolation prize out? I've never not received a win so I'm really unsure about what to do, especially since it's fresh produce which surely complicates matters.
Many thanks for any and all assistance.
I won first prize for a box of cheese (may even have been a hamper of cheese but can't remember prize details and the webpage has since been pulled) in this competition.
I was notified on the 19th December, 2011 and I replied to the email with my postal address almost immediately with a further response saying the prize would be sent out and could be with me just before Xmas. Sadly, it didn't turn up before, or after, Xmas. I thought that because of the Xmas/NY post it may just have been delayed but since it's cheese, it's not going to be pleasant, especially not now :rotfl: Is there any way I can prove I've not received the cheese and possibly ask them to send a consolation prize out? I've never not received a win so I'm really unsure about what to do, especially since it's fresh produce which surely complicates matters.
Many thanks for any and all assistance.
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Comments
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Anyone?.....0
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If they didn't send by courier and have a tracking number the least they could do is send another prize to you, have you contacted them? Good Luck hope it gets sorted!Thanks to all who post! :beer:
BRING ON THE COMPING IN 2020!
Wins 2019: 2 Escape Room tickets, Soft-play tickets to Rush Trampoline park...0 -
http://www.farmison.com/customer-care/contact-us Give them a ring.
Respect for ourselves guides our morals, respect for others guides our manners~Laurence Sterne
All animals are equal but some animals are more equal than others~George Orwell0 -
or put a wall post on their facebook site, this wont go unheard.Whether we win or lose,that we played at all was a winning decision.
2011 wins £12,2922012 wins ...Thank you to all who post on here!!!! :A0 -
I agree with putting something on FB, they won't want other peop,e seeing u haven't had your prize.0
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... (may even have been a hamper of cheese but can't remember prize details and the webpage has since been pulled)...
Think it's this, prize details:
http://www.farmison.com/community/blog/christmas-cheese-competition/
Winners:
http://www.farmison.com/community/blog/christmas-cheese-box-quiz-winners/
Might want to copy it, just in case they pull it.0 -
Looking on Facebook, one of the runners-up hadn't received her prize up to 1st January.
Have you contacted them yet:)"If ever there is a tomorrow when we're not together... there is something you must always remember. You are braver than you believe, stronger than you seem, and smarter than you think. But the most important thing is, even if we're apart... I'll always be with you. "
A.A. Milne
We are such stuff
As dreams are made on; and our little life
Is rounded with a sleep.
Not everything that is faced can be changed, but nothing can be changed until it is faced (James Baldwin)0 -
Thanks for the replies. I received an email from them a couple of days which I've just this minute read:
"We were very disappointed to hear that your Cheese Box did not arrive with you.
We apologise for this and I have organised for a replacement to be sent out tomorrow for delivery Thursday.
Please again accept our apologies and if you have any queries please do not hesitate to contact us.
Kind regards."
Haven't received anything as yet but will let you know if, and when, it arrives. Thanks again for the assistance guys.
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