**Help....it won't go away!**

Sally42

Sorry if this is in the wrong place or has already been dealt with, but I'm pulling my hair out! My pc has picked up something called 'dropin savings', a pop up thingy that offers coupons for this n that when I go onto Amazon, EBay and various other places. Since I've acquired this, my pc has slowed to a crawl ( I feel it must be this as my pc is relatively new and has no viruses or other issues that I know of, and have done the usual disc defrag/cleanup). I've run Maleware bites, which didn't pick it up, browsed the net & followed the advice given on various sites, but ITS STILL THERE!
Any advice? Please?!

m5rcc

Run CCleaner and delete the Malware via Tools by uninstalling it and/or making sure its deleted from the startup list.

rmg1

Did you do a quick or fulll scan with Malwarebytes?
Did you update it first?

Linbox

In firefox go to addons extensions if its in there disable or remove it it appears to be a tool bar.



Edit
... Also had "dropinsavings" popup toolbar coming up. Found a suggestion on line to disable the "dropinsavings" toolbar by disabling the extension called FaceTheme (in Fire Fox under Tools | Add-Ons | Extensions). This got rid of the dropinsavings tool bar and solved my sit...

fiddiwebb

If you are using IE browser click start, and goto control panel.

Select add/remove programs from control panel. windows vista/7 users it will be programs/features

Select the gameplaylabs plugin from the list and click uninstall/remove.

Sally42

Many thanks for your replies! I've run CCleaner, which didn't pick it up. Have gone thro' the IE add/remove programs ~ it doesn't show up! Have gone thro' tools, then manage add-ons (IE) ~ not there! Updated Malware and ran a quick scan, so will do a full scan 'n' see if that works.

fiddiwebb

Remember to update Malwarebytes first before scanning.

What browser are you using?

dropinsavings is a bit of pig to get rid of and there are many and varied solutions to try and uninstall it, it's just finding the right one for your system.

waddler_8

Multi browser uninstallation instructions are on the webpage - Right at the bottom.

http://dropinsavings.com/#uninstall

fiddiwebb

waddler_8 wrote: »

Multi browser uninstallation instructions are on the webpage - Right at the bottom.

http://dropinsavings.com/#uninstall

Been tried Waddler, apparently not showing in add/remove according to op.

katz03

http://www.bleepingcomputer.com/forums/topic308364.html
try running rkill

waddler_8

If your still stuck with it try this.

Download OTL & save it to your Desktop


http://oldtimer.geekstogo.com/OTL.exe

• Double click on the OTL icon to run it.
• Select Scan All Users
• Under the Custom Scan box, copy/paste this in:
  
  c:|GamePlayLabs;true;true;true; /FP

• Click the Quick Scan button. Don't change any other settings and let it run uninterrupted. The scan shouldn't take too long.
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt
• Post just the contents of OTL.txt for now.

You may have to post the log over several posts to get it all posted.