lifestyle claims

aflet

Has anyone been contacted by Lifestyle claims ? Cold call saying they can claim mortgage fees paid etc. want £350 up front. Is this a scam ?

magpiecottage

aflet wrote: »

Has anyone been contacted by Lifestyle claims ? Cold call saying they can claim mortgage fees paid etc. want £350 up front. Is this a scam ?

It is very unlikely that you could reclaim your mortgage fees. Their business model works on the basis that greedy (and stupid) consumers will pay £350 to get money they are not entitled to and then get nothing in return.

If you want to throw away £350 at least give it to the RNLI or something else worthwhile.

dunstonh

Mortgage fees are allowed.

We cannot comment on what you were told by a company as we were not party to that call. However, any company that tells you that mortgage fees are wrong and are not allowed and then wants up front money is pulling a fast one.

Look up advance fee fraud. Or watch an episode of Hustle. You know where they try to play to the greed of the "mark" by suggesting some big pay off but all they have to do is give something first to get it. Sound familiar to what you are discussing?

Kendrick_Briscoe

Don't trust them, just search this forum for 'Lifestyle Claims' and you will find out why.

colinetto

Do not trust this company unless you want to throw your money away. I was foolish enough to fall for the sales patter. If they do reclaim any PPI they will then hound you for their percentage on what your bank give back - in my case this was £20.

Their up-front charges are £358 - which they keep promising will be refunded but which still hasn't materialised after 6 months of writing to them, innumerable phone calls (for which they charge at premium rate).

They will tell you they are regulated and authorised by the Ministry of Justice and are approved by . In reality they seem to be completely unaccountable!

julee29

This company took the £358 off by husband in October 2010 and we never got a penny - after I logged every call and name I wrote to the Head of consumer relations George Stanton in April 2012 outlining the awful service and he promised our money back in 30 working days (June 2012) because they had been so incompetent. I have since made 5 calls, twice they have told the cheque has been posted and will be with us in 7-10 days, when it hasn't arrived they then say oh it must of got lost in the post (really what twice!) Today they have said it will be posted out again.

If anyone is having trouble with this company I urge you to write or call to the Ministry of Justice 08454506858 and log your complaint. This company already has a number of complaints against them and are looking likley to undergo an investigation which will hopefully result in them being closed down! But unless everyone logs it with MOJ it will take longer.

I get so frustrated with poor customer service and this company basically has a bunch of people working for them who should of tried harder at school!!!!! If you want to feel stressed to the max and throw £358 away take them up on their offer if you don't - DON NOT TOUCH WITH A BARGE POLE!!!!!!!!!!:money: