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Debt collection agency won't give us breakdown of debt

2

Comments

  • vax2002
    vax2002 Posts: 7,187 Forumite
    nottoolate wrote: »
    you really do post some utter ball hooks :rotfl:

    Are you actually living on the same planet ?
    Jeeese !
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • nottoolate
    nottoolate Posts: 1,359 Forumite
    yes. one where i've seen off no end of these with a well placed letter
  • vax2002
    vax2002 Posts: 7,187 Forumite
    Well that tells volumes, "no end" of unpaid debts......
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • nottoolate
    nottoolate Posts: 1,359 Forumite
    Tixy wrote: »
    If the debt is statute barred and you ignore letters they will continue to write, maybe sell to another debt collector who will write and chase and this could go on for years.

    correct.

    stupid advice that ignoring these things help, just prelongs the problem
  • giwebb
    giwebb Posts: 30 Forumite
    I'm wondering should I go down this route and pay the £1 http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1266.pdf or is this acknowledging the debt?
  • nottoolate
    nottoolate Posts: 1,359 Forumite
    giwebb wrote: »
    I'm wondering should I go down this route and pay the £1 http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1266.pdf or is this acknowledging the debt?

    no. that only applies to regulated credit agreements. credit card. loans. hire purchase and the like


    not this
  • Tixy
    Tixy Posts: 31,455 Forumite
    giwebb wrote: »
    I'm wondering should I go down this route and pay the £1 http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1266.pdf or is this acknowledging the debt?

    No don't do that - a CCA request is only relevant for certain types of debt - until you know what the debt is then you don't know if its covered by a CCA.

    The prove it letter is still the best starting point. And for her to check her credit files (which is a useful thing to do every year or so anyway) to see if there is any mention of an old unpaid debt on them.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • giwebb
    giwebb Posts: 30 Forumite
    nottoolate wrote: »
    no. that only applies to regulated credit agreements. credit card. loans. hire purchase and the like


    not this

    oh good, you saved me a pound :D

    My wife had queried the debt when this company sent their first letter last October, she received a letter yesterday basically saying they had sent another letter saying what their decision was (never received it, is this a common tactic?), and they now could see no reason why we shouldn't pay up. They are now threatening to add interest etc, although the amount has remained the same since this started in 2008 with the first debt company.

    My wife is worried and thinks we should just pay this to get them off our backs, they offered to reduce it by 10% if we paid yesterday. My concern would be that if we paid 90% they would say we still owed, not happy paying anything over the phone anyway.

    Also, how do we know that they are the 'official' owners of the debt? How are we to know if someone else is going to come looking for this money?
  • Tixy
    Tixy Posts: 31,455 Forumite
    If you do decide to pay (and I wouldn't even consider it without something in writing giving proper details of the debt and that you actually agree that you owe it) but if you do decide to and want to get a reduced full & final never agree this over the phone - you need written confirmation from them first that your payment will be accepted in full & final settlement of the debt and that neither they nor anyone else will chase yyou further for the debt, and that if this appears on your credit file, that the entry will be marked as satisfied). If you want to consider F&Fs then look at this factsheet - oh and offer way less than 90%. http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=24_full_and_final_settlement_offers

    But don't rush into paying. You don't just pay people who ask you for money until you know that you owe it. What happens if you pay and someone else at a later point actually proves that they own this debt and the person you paid had no right to collect it.

    Sending the prove it letter not only gives you details of the debt, and proves that you owe it, it also proves they have a right to collect the debt.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
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