SA Return & Online Service

starM

Hi, I have submitted my first SA return online on 16/12. When I log in through HMRC website and and select Tax Return options it shows date return submitted and option to view or amend the return. When I click on "At a glance" and under File a return for 2010-11 it states:-

HM Revenue & Customs (HMRC) is currently unable to display your tax return information. This may be because:

• there is no information to view at this time
• you have only just activated this service and there is a short delay before the information is available to view.

If you do not think either of the above reasons apply, please contact the online helpdesk.



Any idea why its showing that when I have already submitted the return. Also any idea when SA statements are issued?


Thanks
MS

BoGoF

Have you tried viewing your statement online?

starM

I have tried to view the statment online but it states you have no statements to view. Not sure why under at a glance it states they are unable to view my return. Any ideas?

BoGoF

I don't think you have fully completed your online Tax Return and it has not been submiited.

chrismac1

The HMRC site is pretty poorly designed. it is common for first-time users not to realise there are several buttons "Confirm" or "Submit" in a row before the damn thing is actually submitted. This is at least the second thread on this subject this week. I make a point of telling clients who do their own PAYE, VAT or SA to get a PDF of the final confirmed returns. Either these have the date and time stamps on them or they don't - if it doesn't then it has not gone into the database.