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Missed Parcel

Had a missed parcel last week delivered by Yodel, now I don't if anyone else has any experience with this company, but they must try really hard to be so bad! I have tried to organise re-delivery 4 times now, 2 x using their online system & 2 x speaking to what I would loosely call a "real person". Basically 4 wasted days waiting for a parcel:mad:

Had a Google & found they don't have the best of reviews on trustpilot.co.uk, makes interesting reading!

If anyone has a missed parcel card from Yodel, good luck, you may well need it!!
Best wins 2010 - Ipod touch, Ipad, W/end in Amsterdam, 32" TV & Bluray, V Fest tix X 4, Global Gathering Tix, £100 M&S vouchers

Comments

  • lucinad
    lucinad Posts: 5,329 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    they are a nightmare company!!! hate yodel with a passion! :(

    hope you got your parcel in the end, because the last 2 items they should have delivered never made it to my house. even though 1 said that it had been delivered
    Compers challenge 2024 wins!!!!.... Oct £60... £10 free spins, £50 palm, m&m pouch
  • avelte
    avelte Posts: 5,137 Forumite
    Part of the Furniture Combo Breaker
    Check your card carefully,they are lazy to deliver to you sec time,and happy to leave it with neighboroughs,it happen to me ,7 doors from my adress,and was advice on package not to leave it anywhere else
    A rule of the universe is, the more you give, the more you get
  • same here!! Had DD first xmas pressies delivered from Amazon, and I missed it. Rearranged delivery they didnt turn up, rang them and they said someone by a random name signed for it at our address. They said they will raise it back office and heard nothing since. Amazon refunded me in the end....... awful company
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    Fingers crossed for an ITV win :D
  • nelie
    nelie Posts: 1,568 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    They pushed a card through my door and put *safe place* (even through I was in and they didn't even knock) turns out the 'safe place' was outside the front door for everyone to see. (That's happened twice now) I agree, very lazy drivers!
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