Natwest 'Advantage Gold' mortgage rate

thfc73

Hi, I have a fixed rate of 6.29% (coming to an end) on a mortgage. However, we were not advised 5 years ago that there was a significant lower rate (around 0.5% less) if you had an 'Advantage Gold' account with them. My wife has had this account for over 10 years and is certain this wasn't discussed. If the 6.24% was sold as a normal rate, and not at the 'Advantage Gold' rate, can I claim back money?

Any thoughts are greatly welcomed. Thanks.

Thrugelmir

If you are sure of your facts. Then start by making an appointment with the bank to discuss the matter.

A product merely being available doesn't tell the whole story.

kingstreet

6.29% to 6.24%?

It's 0.05% not 0.5%.

Did you tell them the type of account you had at the time?

hcb42

I dont think it would be worth the time or effort tbh

thfc73

kingstreet wrote: »

6.29% to 6.24%?

It's 0.05% not 0.5%.

Did you tell them the type of account you had at the time?

Sorry, my typo. 6.24 should be 6.29%.

The current difference between what I have been quoted on and the gold benefit is 0.56%. I did call Natwest yesterday and didn't get a clear explanation. Nor could they confirm whether the 6.29% was the normal or gold rate. This kind of lead me to believe there could be something in it?