EXPIRED Next sofa glitch

rainbow3209

2 x 2 seater sofa Rochelle (Hendon/Stone)
804-223-X49

Only works with this item - size and colour specific and yopu must order 2. Sale price should show saving of £98, amount to pay £1,100. the glitch shows it the other way around - total cost is £98 saving of £1,100.

has been passed around to friends and work colleagues, don't know what you will be invoiced but you're welcome to try for an absolute bargain! good luck.

carole.uk

lOOKS LIKE IT IS SORTED NOW ) whoops soz about the caps

barriejohn69

I ordered last night and had order confirmation of £98. Also showing on my online statement as £98

mymerrywidow

link here
http://www.next.co.uk/x49920s1#116023x49

marleyboy

What is the betting they don't honour it.

Newbie2saving

Oh I am gutted!!! I was looking at this exact sofa for my conservatory! Boooooo, I am always too late! Fab glitch, hope you early birds get it.

blondynurse

Seems to be fixed now booo x

CornwallJags

I was one of said early birds who got in on the 'action'! I ordered 3 pairs of sofas at a grand total of just over £300 (not bad for £3600+ worth of sofas! I received confirmation emails, the payment (3 transactions) has been taken from my credit card. However, this evening I received a follow-up email saying that due to them "not receiving the stock they expected they have to cancel the order."

Question I need help with folks is do I have any rights? Do they need to honour this? Should I phone them and say I'm willing to wait for more stock (ie as long as it takes).

Please help!

Dunc

sassi

CornwallJags wrote: »

I was one of said early birds who got in on the 'action'! I ordered 3 pairs of sofas at a grand total of just over £300 (not bad for £3600+ worth of sofas! I received confirmation emails, the payment (3 transactions) has been taken from my credit card. However, this evening I received a follow-up email saying that due to them "not receiving the stock they expected they have to cancel the order."

Question I need help with folks is do I have any rights? Do they need to honour this? Should I phone them and say I'm willing to wait for more stock (ie as long as it takes).

Please help!

Dunc

you can try.... but i think they can refund and say no.
they are quite good with refunds etc in store, usually customer is always right with them...;)
so i'd ring up if i were you - say how disappointed you are in the company if they cannot honour the order etc....
nothing ventured and all that:D

3010

CornwallJags wrote: »

I was one of said early birds who got in on the 'action'! I ordered 3 pairs of sofas at a grand total of just over £300 (not bad for £3600+ worth of sofas! I received confirmation emails, the payment (3 transactions) has been taken from my credit card. However, this evening I received a follow-up email saying that due to them "not receiving the stock they expected they have to cancel the order."

Question I need help with folks is do I have any rights? Do they need to honour this? Should I phone them and say I'm willing to wait for more stock (ie as long as it takes).

Please help!

Dunc

No, they don't have to honor this. That was the invitation to treat price. They have declined your offer and will refund the money.