Default / Delinquent Balance

paulc1984

Hi Everyone.

Thanks for taking time to help me out, i know there is a ton about this but i cant seem to find this exact problem.

As you can see below i have this on my credit report from Equifax, its a stupid debt i didnt even realise i had.

Anyhow it got passed to a debt agency who i have now paid off. However to me it looks like its still showing that its still there?? Or am i reading this wrong. It was paid off 5months ago ? maybe more.

If not then what should i do ?? Thanks

Terms 0 @ £ 0 (Monthly)
Status In Arrears
Current Balance £ 22
Start Balance £ 0
Credit Limit £ 0
Default / Delinquent Balance £ 129
Start Date 04/01/2007
Date Updated 15/12/2011
Date Last Delinquent 12/11
Date Satisfied
Default Date

fermi

If it's paid off, then that is wrong.

Demand that the DCA updates the CRAs to show that the debt is settled and that the balance owing is £0.

You can also enter a dispute/notice of correction with Equifax in the meantime.

Tixy

Once paid off it should state current balance nil and have a date satsified.

How recently did you pay it off? - your file can lag by a month or 2. If its longer than that then you need to chase up the debt collectors.

fermi

5 months from the OP's post, so it not due to any reasonable "lag".

Tixy

oops - somehow missed that bit of the post

paulc1984

thanks .. thats what i thought.

Is there any procedure that i need to follow when contacting the debt agency?? Also will they be able to back date it to when it was actually paid?

fermi

Just tell them that the information they are currently reporting to the CRAs is inaccurate and out of date, which puts them in breach of the Data Protection Act 1998.

See page 19 onwards of: http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/credit_explained_leaflet_2005.pdf

if they mess you about and you have to put in a formal complaint in writing.

fermi

paulc1984 wrote: »

Also will they be able to back date it to when it was actually paid?

Yes.

The point is that the information recorded should be accurate and up to date.

So when recording a settlement date, it should backdated if that accurately reflects when the settlement occurred.