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declined loan - how do you feel?

regularsaver1
regularsaver1 Posts: 4,930 Forumite
I was wondering how people feel when a bank states they have been declined, either on affordability or even more importantly on affordability

do you feel they are doing you a favour when they say that you are not meeting the affordability criteria?

We have seen a lot of posts, that say "the bank shouldn;t given me that loan" - but we also see posts where people are annoyed to be turned down

what does others think?

Comments

  • mrmajika
    mrmajika Posts: 987 Forumite
    Part of the Furniture 500 Posts Combo Breaker Photogenic
    I work in lending for a high street bank and, during a normal day's work, decline a lot of people.

    When I decline someone for a loan I always try to explain why they have been declined. I try and give advice as to what they can do to try and improve their chances of being accepted and arrange to call them 3 to 6 months down the line to see if I can help then. Most people seem happy with this.

    Affordability is a big issue at the moment. If a customer does not pass the affordability assessment then there isn't even a credit search carried out, the loan is declined straight away.
    Whilst my posts do not constitute financial advice, I am always, without fail, 100% right! :D
  • Mark7799
    Mark7799 Posts: 4,806 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I
    We have seen a lot of posts, that say "the bank shouldn;t given me that loan" -

    what does others think?

    I haven't seen this from anyone who is not claiming to have financial difficulties and has paid back said loan.
    Gwlad heb iaith, gwlad heb galon
  • I have seen it and about credit cards

    what do you mean mark?
  • psykik
    psykik Posts: 73 Forumite
    mrmajika: whats this "affordability assessment" can u give us an example of how it might work with some made up figures pls?

    thanks
    Val :)
  • mrmajica is pretty spot on with those comments. It would be very difficult to give an example of affordability criteria as every bank works differently. You should definitely review the situation in the 3 to 6 month period as things do change. Even the better running of your account can improve chances of a loan being approved etc. Also if you can work out your disposable income after all your standard bills and things like mortgage and loan payments etc this is how the decision of affordability comes about ;) The percentage used will vary from bank to bank - hope that helps a bit ;)
    Love my job in the bank and am proud to say that, however I only do what is right for the customer no matter what, probably why I am on top of customer service nominations by my customers :A
  • Tr@cker
    Tr@cker Posts: 532 Forumite
    They usually say if you have no adverse credit, no late payments or CCJ's and plenty of credit history you are likely to be accepted. What other criteria does there need to be ?
  • Mark7799
    Mark7799 Posts: 4,806 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have seen it and about credit cards

    what do you mean mark?


    Have you seen or heard the phrase ""the bank shouldn;t given me that loan" in a post where the poster is not also claiming they are in financial difficulty?

    I haven't.
    Gwlad heb iaith, gwlad heb galon
  • Yes true. Do you mean its blame culture?
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