Fast payment mistake and DMP..can anyone help?

amagicwandplease

Hi, only asking for advice as I wont be sleeping tonight and wondered if anyone may be able to help.

Im on a DMP and my natwest bank accounts (one with a 2k od on) have all been taken over by natwest credit management dept so CS cant help me and they are not open until the morning

A family member has just sent me a large sum of money (for a mortgage payment) into my old natwest account, not actually the one with the OD on it but still held by credit services I guess as I cant access it online anymore.

My question is will they give me it back???? Lloyds have told him that as its a fast payment its out of thier hands and they cant recall it, any idea if this is correct? Sounds a bit dangerous if it is regardless of my situation? I dont care if it takes them a few weeks to recall it (itll mean mortgage being paid late obviously!) but I need that money!! Can Natwest keep it?????

I hope someone has some positive experience on here....

Rashboots

Are you with a specific company for your DMP or is it managed by yourself?

If it's managed by CCCS, Payplan etc, then ring them first thing in the morning and explain the situation, I had this happen with me and Barclays, CCCS phoned them and the money was able to be transfered to another account.

xx

amagicwandplease

Rashboots wrote: »

Are you with a specific company for your DMP or is it managed by yourself?

If it's managed by CCCS, Payplan etc, then ring them first thing in the morning and explain the situation, I had this happen with me and Barclays, CCCS phoned them and the money was able to be transfered to another account.

xx

Thanks thats made me feel better!! Will I get in hot water with CCCS as Im getting some money paid to me? Perhaps I can say it was for my partner. What a nightmare so close to xmas

Thanks again for your help OP, so quick too!

xx

Rashboots

It shouldn't in theory land you in hot water as it's just a one off payment, which you could say was for your partner, but just be open and honest with CCCS.

I told mine that I had to replace my dishwasher (which I did) and my Mum paid for it but sent it to the account that has my OD on which I couldn't touch, it was supposed to go into my safe basic account. I just told CCCS who I'd spoken to at Barclays and what they said. They rang them and I received a phonecall from Barclays later that day asking me for the account details I'd like to transfer the money into.

I hope it gets sorted though, let us know how you get on xxx

amagicwandplease

Yes I had thought of that, OH is a builder so i'll probably just say it was for some work he'd done and as 'in my budget' he contributes 700 if I dont get it to him he wont be able to and I wont be able to meet my commitments...

Fingers Xd and thanks again, will keep you posted. Merry xmas! x

dancingfairy

I'm not sure I'd lie. Why can't you say that it was for a mortgage payment? Is there a problem with your mortgage payments as you should be able to afford them being on a dmp? If you can't then you should advise your dmp provider as soon as possible so that they can adjust your dmp - whether this was a temporary one-off isue or a change of circumstances.
Best of Luck
df

amagicwandplease

dancingfairy wrote: »

I'm not sure I'd lie. Why can't you say that it was for a mortgage payment? Is there a problem with your mortgage payments as you should be able to afford them being on a dmp? If you can't then you should advise your dmp provider as soon as possible so that they can adjust your dmp - whether this was a temporary one-off isue or a change of circumstances.
Best of Luck
df

Thanks

Its for another property, and although when CCCS took all my details they included it in my assets, but as its a straight rent in/out for the mortgage and bills on it I didnt go into it with them as it wasnt necessary.

Thankfully I spoke to the bank this morning (was up since 4am pacing and waiting for them to open...at 8!!) and all I had to do was fax them a letter from my brother explaining what he'd done and they have done a BACS transfer (which they told me would take 10 days!!) or I could have paid £23 for a chaps.
Would have been an expensive mistake...so decided to wait it out, at least its on its way!

So christmas is back on! Thanks for your help OPs, i'll sleep better tonight!!!

Rashboots

No problem, glad you got this sorted x