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Waitorse late delivery

Yesterday I had a grocery delivery from Waitrose, but they were very late (nearly 1 hr).
What happens in these cases? do they give some kind of compensation?
I believe Ocado do, not sure about Waitrose?

Comments

  • anniemf2508
    anniemf2508 Posts: 1,848 Forumite
    if Waitrose have ever been late delivering to me, the driver has always given me a bottle of wine or box of chocs to apologise
  • I got nothing at all, a part from apologies.
    So not impressed!
    I don't think the driver would go out of his way to keep me happy, he's got the most absurd round, and I'm sure they don't get many deliveries where I live.
    He has no chance of being punctual, he's got to travel miles in heavy traffic.

    Pity, they deliver nice fresh bread. :(
This discussion has been closed.
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