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Rip Off !!

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  • PatrickD wrote: »
    In what way are people being ''ripped off'' by phoning a non-premium information line, or a free 0800 number?

    Pat


    Because the provider will profit from the call,and they are not included in peoples inclusive minutes
  • PatrickD wrote: »
    Here is a list of telephone number types showing the two we use which are 0800...free
    0843 ...basic (local rate) number

    http://www.telephonenumbers.co.uk/Prefixes/i=1

    Pat

    That site is wrong. 0843 is a "lo call" revenue sharing telephone number, charged above the standard BT rates land line rates, that means it is a premium number.
    However, it isn't in the "Premium Rate Service" group, so it that sense not "Premium".
  • DaveAA
    DaveAA Posts: 87 Forumite
    edited 20 April 2013 at 9:07AM
    PatrickD wrote: »
    ... is a 0800 number. This of course, is free to callers.
    It is only free from a landline. From a mobile you're currently looking at 10p to 30p/min.

    That said, Ofcom propose that calls to 080 numbers (i.e. 0800 and 0808) become free calls from mobile phones in late 2014.
    PatrickD wrote: »
    Nifty one, are you under the false impression that a 0843 number is a premium one?
    Under any reasonable definition, such as one found in a dictionary, 084 and 087 numbers are "premium rate". They use the exact same revenue share system as 09 numbers albeit at a lower rate: 084 - up to 5p/min; 087 - up to 10p/min; compared to 10p/min to several pounds per minute for 09 numbers.

    From late 2014, the revenue share "premium" (thereafter to be known as the "Service Charge") which is built into the cost of calling all 084, 087 and 09 numbers will have to be explicitly declared every time the number is advertised.
    0843 is a "lo call" revenue sharing telephone number.
    The term "lo-call" only ever applied to 0845 numbers, and then only until 2005. It has never applied to 0843 or 0844 numbers. Usage of that term in any way whatsoever will land you in trouble with the ASA. Their site lists a number of such rulings.
    charged above the standard BT rates land line rates, that means it is a premium number. However, it isn't in the "Premium Rate Service" group, so it that sense not "Premium".
    Yes. The caller is charged a "premium", the revenue share fee that is built into the call price. Businesses have spent two decades denying this fee exists. From 2014 the "service charge" as it will become known will have to be declared every time the number is advertised.

    084, 087 and 09 numbers are all "premium rate" numbers. Some 087 (those with a Service Charge above 10p/min) and all 09 numbers are also covered by specific PRS regulation.

    Non-geographic numbers are complicated. I have tried to explain the details and some of the background over here: https://forums.moneysavingexpert.com/discussion/4557431
    Businesses using 084, 087 or 09 numbers will soon need to display details of the inbuilt Service Charge under Ofcom's "unbundled tariffs" plans.

    Businesses using 084, 087 or 09 numbers for customer service, complaints, renewals, etc, will need to swap to an 01, 02, 03 or 080 number before the Consumer Rights Directive comes into effect June 2014.
  • anamenottaken
    anamenottaken Posts: 4,198 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    DaveAA wrote: »
    It is only free from a landline. From a mobile you're currently looking at 10p to 30p/min.

    That said, Ofcom propose that calls to 080 numbers (i.e. 0800 and 0808) become free calls from mobile phones in late 2014.


    Under any reasonable definition, such as one found in a dictionary, 084 and 087 numbers are "premium rate". They use the exact same revenue share system as 09 numbers albeit at a lower rate: 084 - up to 5p/min; 087 - up to 10p/min; compared to 10p/min to several pounds per minute for 09 numbers.

    From late 2014, the revenue share "premium" (thereafter to be known as the "Service Charge") which is built into the cost of calling all 084, 087 and 09 numbers will have to be explicitly declared every time the number is advertised.


    The term "lo-call" only ever applied to 0845 numbers, and then only until 2005. It has never applied to 0843 or 0844 numbers. Usage of that term in any way whatsoever will land you in trouble with the ASA. Their site lists a number of such rulings.


    Yes. The caller is charged a "premium", the revenue share fee that is built into the call price. Businesses have spent two decades denying this fee exists. From 2014 the "service charge" as it will become known will have to be declared every time the number is advertised.

    084, 087 and 09 numbers are all "premium rate" numbers. Some 087 (those with a Service Charge above 10p/min) and all 09 numbers are also covered by specific PRS regulation.

    Non-geographic numbers are complicated. I have tried to explain the details and some of the background over here: https://forums.moneysavingexpert.com/discussion/4557431

    Instead of resurrecting this old thread, why did you not start a new one in a suitable board?
  • soolin
    soolin Posts: 74,086 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I think as this thread is 2 years old I think it best to close it to avoid confusion.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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