Please help - Tax Refund

p.kane1981

Hey everybody, can you anybody please help me on this problem I have. I applied for a tax refund with a company called "Tax Buddies", which is based in Stockport (Manchester) on the 04/09/06. I received a few emails from the company asking for bits of information; the last email I received was on the 27/09/06. I have not heard a thing from them since, I have tried to phone them but it’s just an answer phone message asking me to leave my details and someone will call me back within 48hours. I have left two messages and no one ever gets back to me, I have also email the company and again no reply. I’m getting a little worried now because if this company has got my money, why am I not getting it pasted to me. If anybody could help me I would really be very grateful. Thank you.

(Sorry if this is the wrong forum)

malcindebt

have you phoned the tax office to see if any assessments have been done? If not do it now.

If the assessment has not been done, or if no request is noted on your rcord as being received- ask if there are any 'agent ' details registered on your record. If there are tell them to remove them, if not ask them to note on the record that you do not wish any information to be passed to Tax Buddies, this includes any previous authority you have given to have repayments issued to them.

Then, make the claim yourself. It's very easy.

p.kane1981

thanks for the information, i will try and call them tommorw. if i ring the manchester tax office there should be able to help, i hope. Thank you agian

p.kane1981

I have just call my local tax office and there have told me I am able to claim a tax return but there need to no how much job seekers allowance I claimed from the 23rd sep 2003 to 14th oct 2003 (this is when I started my new job) before there can calculate a claim, my question is why do there need me to tell them, via a letter, why don’t they no, as the benefits agency and tax office run side by side. Can anybody shed any light one this for me?????

Cook_County

1. Where you type "no", do you mean "know"?
2. If you have lost the correspondence that the Jobcentre Plus sent you and cannot find your bank statements you can estimate the jobseekers allowance so long as you make this clear in the white space on the tax return.
3. If you are unhappy about a tax professional you can complain to the professional body to which the adviser belongs. Is your tax adviser a Chartered Accountant or Chartered Tax Adviser?

malcindebt

p.kane1981 wrote:

I have just call my local tax office and there have told me I am able to claim a tax return but there need to no how much job seekers allowance I claimed from the 23rd sep 2003 to 14th oct 2003 (this is when I started my new job) before there can calculate a claim, my question is why do there need me to tell them, via a letter, why don’t they no, as the benefits agency and tax office run side by side. Can anybody shed any light one this for me?????

The tax office and DWP don't run side by side, the tax office has no access to the DWP system, and vica versa.

The best thing to do is contact the benefits office and ask them for the detials of the benefit you received, they will send this to you, then you an forward this information to the tax office.

It is best to get the actual figures instead of estimating.

Once you have this information they will complete your assessment and any overpaid tax will be sent to you. And best of all, you get all the money, unlike when people go through these tax refund companies who charge on average 40p in the £ (40%).