I got a grant! Then they took it back!. ???

[Deleted User]

Hi All

I have a debt on my EDF accounts so I applied for a grant from the EDF energy trust. I also complained because of a negative situation, they wrote and confirmed I was right! WOW and then they said be assured I do not have to worry as I had a £700 grant (applied for) on the way.

I called them to confirm as this seemed all so easy and quick, I call the grants department and they know nothing!. I called the letter department and they say sorry this was a mistake you can have £90.00

Any ideas what I can do or is this just life?

Tixy

How much did you apply for (if you apply for a specific amount)?

Did you receive a letter that said you would be be given £700? or was it verbal?

Have you now had a letter thats confirmed £90? or was that verbal?

I imagine at the very least it would be worth writing to appeal and stating what you had previously been told to see if they will reconsider or up it a bit.

[Deleted User]

Applied for £700, the letter stated "the grant that you applied for ref", not the amount and then the £90 was verbal.