Not happy with my agency....

scheming_gypsy

!!!!!! wrote: »

So you use Paystream as your accountants. Pushing it to claim that they are umbrella in these circumstances. Even they don't admit to that.

that's why i said kind of and 'umbrella company'. And the OP did say they were "registered as a limited through an umbrella company" so it does fit in.
The umbrella company offers that service so they start off being your umbrella company and then they move over to managing your accounts when you go Ltd.

I'm trying to remember what was explained to me when I was going to go Ltd so bits will be wrong.
From what I remember you still submit your expenses and time sheets to them and they invoice the client / agency and then pay your 'wages' into your business account. Once that's done they send the usual text advising how much has been paid in and how much can be drawn as wages whilst still leaving enough in the account to pay the tax etc.

LittleVoice

Smidster wrote: »

How long have you been employed in the role as you mention training new staff I assume you have been there for a prolonged period.

at the beginning of October the new Agency Worker Regulations (AWR) came into force.

This means that after 13 weeks agency workers are entitled to the same benefits as full time employees. Pay must be equal (for the same job) and things such as holidays, medical care etc, equalised.

Edit to add - the regs were no retrospective meaning the 13 week period is now about to come to an end. If you have been in post since October you may want to look into it

Where are you getting the idea about medical care and what do you mean by "etc"? Actual pay and holiday (or pay for the holiday above statutory minimum) is covered but not things like pensions.

Some agency worker rights are from the first day in the role - eg access to parking or creche facilities - on the same terms as permanent employees (so join a waiting list if a new member of staff would have to do this).

It's not about equalising with full-time employees but simply employees.

scheming_gypsy

Smidster wrote: »

How long have you been employed in the role as you mention training new staff I assume you have been there for a prolonged period.

at the beginning of October the new Agency Worker Regulations (AWR) came into force.

This means that after 13 weeks agency workers are entitled to the same benefits as full time employees. Pay must be equal (for the same job) and things such as holidays, medical care etc, equalised.

Edit to add - the regs were no retrospective meaning the 13 week period is now about to come to an end. If you have been in post since October you may want to look into it

but they're complaining about not having the same rate as other agency workers, not about the rate compared to full time staff.

lexon123

Switch to the other agency. You have experience, and the ones that didn't had less and earned more. They should take you on and perhaps you could haggle for more.

scheming_gypsy

lexon123 wrote: »

Switch to the other agency. You have experience, and the ones that didn't had less and earned more. They should take you on and perhaps you could haggle for more.

they've already said they can't do it.

Hammyman

Smidster wrote: »

How long have you been employed in the role as you mention training new staff I assume you have been there for a prolonged period.

at the beginning of October the new Agency Worker Regulations (AWR) came into force.

Doesn't count. Firstly they are not an employee of the agency so AWR does not apply. Secondly they are a director, shareholder or employee of their own Ltd company so again, the AWR does not apply and any entitlements under employment law is claimed from themselves.

Hammyman

scheming_gypsy wrote: »

but they're complaining about not having the same rate as other agency workers, not about the rate compared to full time staff.

As AWR doesn't apply, thats irrelevant. There is no entitlement to the same rates as other agency workers even as an employee of the agency. It is up to the OP to negotiate better rates with his/her client, the agency.

debrag

where I work they use two different angencys each with different pay rates.

Hammyman

debrag wrote: »

where I work they use two different angencys each with different pay rates.

I think thats the same with any place using more than one agency, certainly is in haulage. Hell, I've been at places where even staff from the same agency are on different rates.