Phoenix Gas Consumption Check

SNix

Am hoping someone can help me please! We have a pay-as-you-go gas meter, but I think we are using too much for all we are using the heating, for example I added £10 credit yesterday morning, turned the heating on yesterday at the lowest setting around 2pm and by 9pm the £10 credit had run out. The only other gas which was used in this time was the hob only for 7-8 mins, one ring only. I really think this is too much, at that rate it would be over £300 per month! And yes, I am aware of their price rise earlier in the year etc, but this is a very recent, sudden increase in usage and I just can't justify it all to the colder weather!

Our boiler is due for a service, which I have booked for 3rd Jan (nothing sooner unfortunately), however Phoenix advised I can have a consumption check done if I am concerned at the usage levels, however it is at a cost of £60, which is only refunded if a fault is found. Would be good to hear if anyone else has used this service with any joy.

saverbuyer

SNix wrote: »

Am hoping someone can help me please! We have a pay-as-you-go gas meter, but I think we are using too much for all we are using the heating, for example I added £10 credit yesterday morning, turned the heating on yesterday at the lowest setting around 2pm and by 9pm the £10 credit had run out. The only other gas which was used in this time was the hob only for 7-8 mins, one ring only. I really think this is too much, at that rate it would be over £300 per month! And yes, I am aware of their price rise earlier in the year etc, but this is a very recent, sudden increase in usage and I just can't justify it all to the colder weather!

Our boiler is due for a service, which I have booked for 3rd Jan (nothing sooner unfortunately), however Phoenix advised I can have a consumption check done if I am concerned at the usage levels, however it is at a cost of £60, which is only refunded if a fault is found. Would be good to hear if anyone else has used this service with any joy.

I would say a definitive fault there.

ballyblack

sounds like you live in a mansion??

Fathero3

...or a barn.

SNix

ballyblack wrote: »

sounds like you live in a mansion??

I wish! No, quite small, new-build, end townhouse. Only 7.5 years old, so not loads of draughts and all double-glazed, other half has re-sealed the windows just to be on the safe side too.

I'm off on maternity leave too so really can't afford this at the minute

muckypupz123

My bill in August for a year heating and cooking with gas was £387!!!! Maybe I have a fault on my system!

ballyblack

Have you considered a leak, perhaps outside?