Complaint letter to reliable collections before ombudsman

Cherryjack

Hello,

I just wanted to get some quick advice.. cccs have advised to make a formal complaint to reliable collection with regards to over a £1000.00 worth of charges in the last 12 months.. cccs said they have 8 weeks to reply and then i am best to report them to the ombudsman.. i have been making regular token payments.

My question is can i email them this letter? or is it better to post recorded delivery?

Many Thanks:beer:

fermi

I always try to do both if I can.

But certainly a copy via recorded post at the very least.

Cherryjack

fermi wrote: »

I always try to do both if I can.

But certainly a copy via recorded post at the very least.

Thanks Fermi, great idea :-) so hope i can get this sorted out.. will be a massive weight off my shoulders x