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Airtricity
rjr1
Posts: 30
Forumite
in N. Ireland
Received my latest estimated bill from Airtricity.
Once again I did not get the text or email alerts I am registered to receive so I can submit a reading and receive an accurate bill.
Anyway, the bill was made up of 2 unit prices. One at the old rate and one at the new increased rate (after they raised their prices in line with their price policy of tracking Power NI).
The increase was meant to be 18% but the new increase was 30%.
Phoned them up and after a long wait and passed around several people I got a "whoops sorry about that you were put onto the wrong tariff".
My point is check your bills, things are expensive enough as it is!
Once again I did not get the text or email alerts I am registered to receive so I can submit a reading and receive an accurate bill.
Anyway, the bill was made up of 2 unit prices. One at the old rate and one at the new increased rate (after they raised their prices in line with their price policy of tracking Power NI).
The increase was meant to be 18% but the new increase was 30%.
Phoned them up and after a long wait and passed around several people I got a "whoops sorry about that you were put onto the wrong tariff".
My point is check your bills, things are expensive enough as it is!
0
Comments
-
My unit rate jumped from 12.02p to 15.95p on the latest bill, almost a 33% increase. However the recent price rise coincided with the end of my first year 'up to 16%' discount which is now an 'up to 6%' discount so, unfortunately, in my case I think the Airtricity maths is correct as the standard tariff is currently 16.97p.
And on top of that I stopped receiving SMS/email alerts in September, after them working fine for the first nine months or so of my contract. :mad:
However, it's a moot point as I'm off to Budget Energy at 14p. And I'm watching Firmus with interest as they're supposed to be introducing dual fuel to domestic customers in NI next year......0 -
I've moved over to both & I'm really noticing the difference between NIE & Budget.I'm getting a days free electric per week compared to what I was paying the NIE.With the NIE it was roughly £1 a day but with Budget that's down to 80pish a day,so really happy with that!
Just changed to Firmus for my gas yesterday so I'll see how that goes..0 -
Bigsy even though you have moved supplier I think you should call Airtricity to get your bill amended (as they have done for me).
Even though you are at at the end of your first year Airtricity's unit prices are still meant to track Power NI's price at 18%.
The unit prices you are quoting are the same as the incorrect prices they charged me and they refunded the difference after my call.0 -
Unfortunately Airtricity say my bill is correct. My larger discount ended 30 Sep and the Airtricity price hike commenced on 1 October.0
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