Very - where to start

loobie

Ok, bit of background. Me and my husband both have accounts with Very. Our monthly payments are about £44 each, but they are due to increase quite rapidly as we have quite a lot of stuff on Buy Now Pay Later, and the Pay Later range from January to June.

My hours have been cut at work, and as a result we are about £200 a month worse off.

So, I now need to contact Very and try and explain all this, but am not really sure where to start. I know that I have to do everything in writing, but I need to make sure that they only deal with me for both accounts. My husband works nights and I don’t want them calling the house when he is trying to sleep.

So, does anyone have any template letters that I could use, or any advice about the process and procedures this will need to go through.

Thanks in advance

chanz4

You dont need a template, call them or write freehand to them. Just be honest and see if they can look at refinance to which I know they do do but you pay intrest on

cte1111

In your letter, your husband needs to sign to say that he wants you to deal with his account for him. Otherwise they will bring up the data protection excuse to not talk to you about his account.

DawnW

Can you send some of the stuff back to reduce the payments? That depends on whether it is unused of course.