Samsung d900 - where is the best place to buy??

jolly_sarah

Hi.. just wondering if anybody can help me.. i would like to buy the new Samsung d900, pay as you go, preferably on t-mobile. i have only found one supplier on pay as you go for £180 just wondering if anybody new of any good deals going??

thanks

AWOL_2

try https://www.onecompare.com

savvychick_2

Guys, DON'T trust OneCompare to give you what they have advertised! I have been very badly stung here - don't let the same happen to you. I have pasted below my letter to them and their reply. Unfortunately I can't attach the appendices to this Email, but basically they advertised the wrong thing - and won’t take any responsibility for it.




Antony Ball
Director
Onecompare.com
STL Innovations
Wolverhampton House
Church Street
St Helens
WA10 1AJ


20 February 2007


Dear Mr Ball

Complaint
OneCompare Reference number: XXXXXXX
Buymobilephones.net order number: XXXXXXX

I placed an order through your website on 13/02/2007, after seeing the Canary £40 deal offered through Orange, as indicated on Appendix 1. According to the offer advertised on your website, I could get a free Samsung D900 at a line rental of £40 per month – and OneCompare would pay me £350 cash back.

Once I clicked on the advertisement, I was routed to the BuyMobilePhones website (see Appendix 2), where it said that I would also get a Satellite Navigation system for free. So I went ahead and placed the order, 1) not knowing that I had to CHOOSE between the Satellite Navigation and the cashback, and 2) believing that the £350 cashback would be sent to me from OneCompare in due course. There was nowhere on either site that suggested otherwise.

When I received my mobile phone, I received the Satellite Navigation system, together with your Claim Voucher – for £35 instead of £350! I called your office and spoke to a lady called Vicky Ball, who explained that there had been an error on the website (which has apparently now been corrected) and that I was only meant to get £35 cash back. I asked Ms Ball if, considering that there was an error on your website, I could return the Satellite Navigation system (although I have now already opened the box) and arrange for the £350 cash back instead. Of course I would rather select the £350 cashback, if I can get the exact same Satellite Navigation system on Ebay for £130. She said that OneCompare would not be able to do this.

I have just had a look at the eleventh edition of the British Code of Advertising, Sales Promotion and Direct Marketing on the website of the Advertising Standards Authority and I believe that I have been missold this contract due to an error in your advertising. I would expect you to honour what you offered to consumers in your advertisement.

I was referred to your website by the MoneySavingExpert.com site, where I have always received reliable referrals from. However, should this not be resolved in a fair manner, I will report this matter to the Advertising Standards Authority and will also have to warn other consumers on the MoneySavingExpert.com forum of this scam.

I am not asking for special treatment – simply for you to be fair to your consumers, as it was not my fault that you made an error on your website and I do not feel that I should have to bear any financial burden for that.

In the mean time, I will not be returning my Orange contract or proofs of address, until this complaint has been resolved. Should you have any queries regarding this, please call me on xxxx xxx xxxx.

Yours faithfully










THE REPLY FROM ONECOMPARE:


20 February 2007

Dear Yolande,

Thank you for your letter, I am sorry to hear that the deal you have purchased was not what you originally thought it was. At Onecompare we compare several online retailers mobile phone deals so that you can find the best deal for you.

The retailers on Onecompare send through product feeds for the deals that are available on their website, in the case of the deal you have purchased the product feed from the retailer was incorrectly showing £350 cashback when the deal only contained £35 cashback and a free satellite navigation system, this is why it was displaying incorrectly on Onecompare. This deal has now been corrected.

It is the retailer (BuyMobilePhones.net) that offers you cashback not Onecompare.com, we are simply a mobile phone comparison website. You will claim your gift and your cashback directly from BuyMobilephones. Please see Appendix 1 for Onecompares terms and conditions which indicate that although we take as much care as possible, very occasionally deals can be displayed incorrectly on Onecompare.com .
When you are redirected to the retailers website, your Onecompare reference number is displayed along with our customer service telephone number should you have any queries regarding the deal you are interested in. Once you are on the retailer's website your selected deal is displayed again with informational boxes that contain more details. The deal you agreed to through BuyMobilePhones stated that your free gift was Navman F20 Sat Nav + £35 cash.

If you are not happy with the deal you have purchased and would like to return your order to BuyMobilePhones, we can search for alternative deals available on the Samsung D900 that contain cashback only. I would also refund your postage for returning your order to BuyMobilePhones.

I am sorry for the inconvenience this has caused you, if our customer service staff can help any further please contact Onecompare on 01744 28644.

Kind Regards
Anthony Ball
Director

Avocenti

Try http://www.reestitmutton.co.uk/MOBILES/index.php?query=latest I find thats a good comparision web site.

PNEfan

Samsung D900 £113.95 from Phones4U on O2 PAYG. Info from https://www.boxbreak.co.uk

cantcope

i just bought a reconditioned one from virgin for £99.99. It's prob a 14 day return one so brand new really.
excellent service. ordered last wednesday, was delivered last thursday.

greytroot

Watch out i have had a D900 for 3 months now and twice had to replace the screen. Have never had a problem with any other phones ever. I think there may be a wee problem with those screens. Had insurance with cpw but had to pay a £50 excess or £40 for a new screen. Insurance now being cancelled as it is no use unless your phone gets stolen.

noni

Daughter had same problem - had to pay for repair and wait for 3 weeks for phone to be returned. Seems to be prob with camera as well. All in all phone has been repaired 3 times in less than 6 months. Giving phone back under CPW insurance in 2 weeks time. Very costly experience for a student.

cantcope

Thanks for the warnings. I get 6 months warranty so it will go back if it breaks.

cbobting

cantcope wrote:

i just bought a reconditioned one from virgin for £99.99. It's prob a 14 day return one so brand new really.
excellent service. ordered last wednesday, was delivered last thursday.

have you got a link to this?