HMRC Online Self Assessment

altypete

Having recently filled in a self assessment tax form online due to receiving some money from my works sharesave scheme, I paid the due amount. It now says I've overpaid by that amount & directly underneath that the amount is becoming due on 31st January 2012
Is this normal? Will this correct itself when the end of January comes?
Does anyone know why HMRC do not offer an email address to help with issues like this?

Your help is appreciated.

altypete

Is there a single living person that can help with this?

I've found this whole process agonising! No wonder people try to evade tax. It's far simpler than being honest.

tizerbelle

Presumably you received the sharesave money after 5 April 2011?

The online system is currently dealing with tax returns for 2010/2011 tax year and people can file these online until the 31 Jan 2012.

You received your money in 2011/2012 so officially it's not due yet. So for 2010/2011 tax year you have "overpaid". I would assume it will correct itself come February but the only way to know for definite would be to ring HMRC

altypete

No.....this is incorrect. I got the sharesave money in the 2010/2011 tax year.

I initially clicked to pay the money due, but it now appears to have allocated it to the current year as opposed to last year.

This whole process is extremely tiresome, overly complex and near impossible to get hold of anyone to resolve.

I will certainly never again join such a scheme because the profit I made from it simply wasn't worth all the stress I've now endured as a result.

Does anyone know what should be done now to correct this error which wasn't even of my own making?

altypete

I'm wondering if in actual fact it's just the clumsiness of the site and whether when January comes the site will correct itself.

Has anyone else experienced anything similar?

altypete

Failing a response from anyone on here, I think I'll just check my online account again in January.

I really am annoyed with the HMRC phone service though. I tried it again earlier and listened through all the diatribe given by the bint on the recording, finally selected several options, waited forever to be put through to someone and had to put the phone down in the end without ever speaking to anyone as my lunch hour was up.

It's high time something was done about these phone scams. Premium rate number (0844) and never got to speak to anyone. I should really make a note of the amount the phone calls come to on my bill and ask for it to be deducted from my tax bill.

In this modern age, there is NO excuse to not provide an email service. Am I alone in thinking this?

KiKi

If filling in a form and getting an automated message (which you could just call HMRC to clarify) is really causing you so much stress then you're right, you probably shouldn't do another online assessment in the future.

Call HMRC (using the local 0845 numbers, not a premium one) and ask seeing as no-one on here knows. Or post on the tax board.

KiKi

altypete

Hi Kiki. I know I shouldn't get so stressed out about these things, but I really do feel these procedures which are daunting for people at the best of times, are made to be overly drawn out and vague......deliberately so I might add.

MX5huggy

Are you sure you should be paying tax on this? My best guess is that gains on share values should be covered by capital gains tax not income tax. The CGT threshold is £10k, if you have that sort of gain you should employ an accountant. May be repost under the tax section.