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Is this a first?

Well I've just had a letter OF APOLOGY from a Debt Collection Agency - Direct and Legal Collections!!:T

I recently cancelled a car insurance policy with Sheilas Wheels and wrote to confirm this but they never cancelled it and wanted to charge me £57 which I refused to pay. They refered the amount to a DCA and I received 2 letters from them and I was fuming:mad: SO I sat down and wrote 2 letters or complaint- one to the DCA and the other to SW and I didn't mince my words. Today I received a letter of apology from the DCA and a letter of apology from SW PLUS £50 compensation and a promise that the DCA claim has been withdrawn. Result:T :T :T
Debtfree JUNE 2008 - Thank you MSE:T

Comments

  • Brilliant!

    I'm with Sheilas wheels so I am glad to hear they sorted it!
    Isn't the knowledge that comes from experience more valuable than the knowledge that doesn't?
  • dannyboycey
    dannyboycey Posts: 1,060 Forumite
    OMG!! I've heard Tesco's do some pretty cheap picture frames! :D
  • looby75
    looby75 Posts: 23,387 Forumite
    flippin eck!!!!!!!!

    I didn't know that DCA even had the word sorry in their vocab!

    Well done, and if I ever need a letter of complaint written can I come to you please lol
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