Advise needed - Refund wanted - NVQ 3 - Freelance Tutor

zienna1981

Good Afternoon, I would just really like some advice!?

I enrolled via a Freelance Tutor onto an British Sign Language NVQ Level 3 course last Sept 2010 - at a cost of £1000 (there abouts).

I have completed 65 hours in college (class) and 65 hours out of class researching. I have forwarded my portfolio to the tutor in June 2011 - and he was due to liaise with an internal verifier to see if it could be sent to an external verifier - approx 3 months he held it for before advising it will not be forwarded to the External verifier and that I have till March to redo my clips - the thing is this:

The tutor has not taught me one thing in 65 hours. There was no structure to his classes. There were no 1-1 meetings held after each clip (6 clips to be entered - showing evidence of BSL), he accepted all 6 clips as we went alongt - only now for me to be told to redo 5! The tutor advised on a fortnightly basis different ways for us to order our portfolio - different ways in which our paper work was to be completed 0 it was all a massive shambles.

I realised towards the end of the course that if I didnt try by myself I wouldnt stand a chance of passing, so thats exactly what I tried to do - self learn - and obv not very well as my portfolio hasnt been accepted.

So.... I can either try and redo my clips before March - and have looked into doing this with the help of private tuition < but I feel that I would just be rushing this now to simply get a certificate - its not the certificate I want its the skills.. so I would like to ask for a refund to pay for the course again with some other college sept 2012 - really not happy about this whole situation.... I did not, during the course raise any complaint as I thought I would just dig deep and try to pass on my own accord! Unfortunatly this hasnt been the case.

I have approached a friend who is a solicitor and will take him to the small claims court for me but is there anything I can do before it gets to that stage - do i have any rights??

please please please help

ILW

Your first action is to ask for your money back from the tutor. Have you done that, and what was the response?

zienna1981

Not yet, just not sure how to word it I suppose & want to make sure i go about it the right way - he is a really nice guy, which makes it harder - but its my life & 2 years of studying time will of been wasted by the time i get round to doing the same bloody course again!!