Tesco Price Check & keeping receipts

Azmataz

I took in my teeny £0.71 Tesco Price Check voucher to the checkout this morning. The receipt that validated the voucher also had details of some home cinema equipment I purchased the week before and I would have liked to have kept proof of purchase for the guarantee.

However, the cashier told me that I had to surrender my receipt with the Price Check voucher. When I explained that I needed it back for the equipment guarantee, she agreed to hand it back to me, but blocked out the purchase date and time details with black felt pen, presumably so that I could not re-print and present the Price Check voucher again. Unfortunately, that has probably invalidated any proof of purchase I had for the home cinema equipment. :doh:

Anyway, afterwards, I looked on their website and under the Returns section of the Price Check T&C, it reads:
'...Tesco reserves the right to invalidate the whole receipt for the purposes of Price Check ...' :shocked: I guess that means they can do the above as a matter of course then?

I thought in the past that I've gone home with my original receipts, having had them only checked off against my Price Check vouchers by the cashiers and not retained by them.

I wonder if this is a new measure that Tesco have introduced. Do staff normally take your receipts or just check them against your Price Check vouchers?

computerfixer

Would think there would be a code of some sort on receipt that would be able to be checked and they would see when purchased as oppesed to having to rely on the date on it. Hope it lasts and you wont need to return it anytime soon anyway

sarah1972

I never give the receipt in, I just give the price check voucher to my driver and then I get an email saying we have processed your refund that same day once driver has got back.

punkpink

Whenever i have done one before i always staple the receipt to the voucher, so always hand them both over. But then i've never really needed to keep it for anything.

defairmans

I've had them keep the receipts but also give them back. If they are important or long receipts, I take them back. I don't know why they couldn't have just written on the receipt, not blacked it out! I think that is a bit out of order. You should call the customer service line. Your proof of purchase for your electrical equipment is far more important than Tesco losing an extra 70p!