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Help with capital one

lyndanic
lyndanic Posts: 32 Forumite
in Debt-free wannabe
Hi,

I got into trouble with my credit card CC, I took a job abroard and arranged to pay £500 on the 1st of November and then again on the 5th and then £500 on the 1st of December. These payments would get my card back under limit and on track. I payed the 1st one on line and tried to pay the next payment on line (as I am abroad) but they have stopped me using the on line service. I have no way of contacting them until I return next week (costs a fortune on my mobile) now I am getting calls from a dept collecting agency!
Has anyone any advice?

Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    How far in arrears are you?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • lyndanic
    lyndanic Posts: 32 Forumite
    two months i think
  • JLL
    JLL Posts: 92 Forumite
    Send them an email explaining your situation
  • lyndanic
    lyndanic Posts: 32 Forumite
    will try that thank you,
  • lyndanic
    lyndanic Posts: 32 Forumite
    cannot send an e mail as i have to log into account! wont let me tells me to ring a call centre 0800 number.....:mad:
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    can you use skype to call them? 0800 may be free, but if not skype out costs around 1p per minute.
    :beer:
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    they may of passed it to their internal collections, they freeze online accounts when they do this
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
This discussion has been closed.
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