free 02 mobile phone pay as u go

16011996

how is it fraud????????????? there mistake, not anyone elses?????????

pennylane99

16011996 wrote:

how is it fraud????????????? there mistake, not anyone elses?????????

how can it be their mistake....

the phones were being ordered through a cached google page, not the official O2 shop....of course its fraud....

16011996

well if thats the case it should have been reported and removed, not all people ( me included)would know that.
the fact that there are two threads on this, is a let down by the people who psted it if they knew this was the case

SmileBeHappy

I have had three emails

The most recent says my order has been processed but the item is currently out of stock

They will get it to me shortly

Chr15_2

I've just contacted O2 Customer Services about these phone. I've been told that all orders up until 25th will be honoured and after that will either be asked to pay or be cancelled.

I'll hang on to our old phones.

They say there was a glitch but it's now fixed.

Toxic_Bunni

oo-er! The plot thickens!!

ontheup_3

well i had a email saying it was out of stock an will be delivered as soon as possible , i ordered mine at 9pm last night and i have not had a email saying it has been cancelled .

how can they say that ones up to the 25th will be honoured and the ones after canelled if they honour 1then they must honour all !!!

thier terms !!!

Ordering
The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected.

We shall not be obliged to accept your order. If we do, your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.

A contract for the products and/or services requested by you shall only be formed once our confirmation message has been successfully sent to the address of your electronic mailbox or your internet access provider?s server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures.

....

therefore if you have received a email confirming the order they must honour it as it has been accepted as stated in thier terms and conditions ?

Am i right ?

vikki2k1

ontheup wrote:

well i had a email saying it was out of stock an will be delivered as soon as possible , i ordered mine at 9pm last night and i have not had a email saying it has been cancelled .

how can they say that ones up to the 25th will be honoured and the ones after canelled if they honour 1then they must honour all !!!

thier terms !!!

Ordering
The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected.

We shall not be obliged to accept your order. If we do, your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.

A contract for the products and/or services requested by you shall only be formed once our confirmation message has been successfully sent to the address of your electronic mailbox or your internet access provider?s server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures.

....

therefore if you have received a email confirming the order they must honour it as it has been accepted as stated in thier terms and conditions ?

Am i right ?

i would think that that is right, but i suppose they can just say they are out of stock or some other excuse!

is there anything that we can do if they don't honour their terms?

slowen

I would not bother kicking up a fuss if you receive nothing as it is a too good to be true freebie at the end of the day

Pakchooi

No offence, but calling them to attempt confirmation is a tad daft. This blag has been going on for at least a week, I know a few people whose phones have been delivered.
I doubt that it could stand up in court as fraud as the way it worked could have been a genuine attempt at ordering. Obviously none of them were though. Fairplay to O2 for honoring orders, quite rare for companies to give the benefit of the doubt in such a blatant case.