Virgin Media Default - advice needed

amorge

Hi,
I posted a while ago that upon receiving my Equifax credit file there is a default from Virgin Media dated 2008.

I queried this and was informed I owed £77. Following advice I sent off the SAR (?) letter and a £10 postal order. Today I received a letter saying:

We have investigated your credit file and contact Equifax to remove any negative data from your credit file involving Virgin Media

Brilliant!! However, what I want to know is can I now request my £10 back as that was payment for proof of the debt, copy of the default notice etc. which has obviously not been provided.

Any advice appreciated, thanks

chanz4

you could try

nottoolate

if you had to do that to prove the default wasnt yours and get it removed then they sjould refund you the £10. will probably cost you that in time, phone calls and letters so probably not worth going to great effort over.

McKneff

Getting the default removed from your file for a tenner was well worth the money and will save you hundreds of pounds and a great deal of hassle in the future.

Just do this :j:j:j and move on smiling smugly.

There are thousands of people who would love to be in your position.

amorge

Thanks I think I'll take your advice...

amorge

Wow I opened the post today and inside was the £10 postal order from virgin!! Thankfully I still h the post office receipt so have just cashed it in